topic Re: Does Webex Control Hub allow you to assign DN ranges for specific in Webex Calling

Does Webex Control Hub allow you to assign DN ranges for specific DIDs

kstutz — Fri, 16 May 2025 20:54:31 GMT

Hello,

We are in the process of transissioning our company from CUCM registered phones to Webex cloud. When assigning a number to a user via the Webex Control Hub, you then need to manually type the 4 digit extension. I am curious if I Webex Control Hub has a Dial Plan Management system that will allow me to add all of my owned numbers and allocate certain DN ranges ot each set of numbers. This way when I go to assign a number to a user at any given site, the 4 digit ext automatically generates removing the need to refer to a spreadsheet. Does this option exist to anyone's knowledge? Much appreciated.

-Cheers

Re: Does Webex Control Hub allow you to assign DN ranges for specific

John Steele — Mon, 19 May 2025 11:49:09 GMT

No, you'd have to use a 3rd party application such as Akkadian Provisioning Manager or Kurmi.

I also think you should submit this idea on Aha and it may already be there for an upvote. The Cisco product team reviews these suggestions and prioritizes new features.
https://ciscocollabcustomer.ideas.aha.io/

Re: Does Webex Control Hub allow you to assign DN ranges for specific

kstutz — Mon, 19 May 2025 13:10:39 GMT

Thank you. We've used Akkadian Receptionist Console but I was not familiar with their provisioning manager. I will look into both this and Kurmi (giving me Ms Piggy vibes). I also like the idea of submitting this idea and I will do just that. I'd also like to see an option to add phones to a "virtual stockroom" so that I can digitally store phones at certain locations and know what I have available/unallocated to make it easier to maintain inventory and assign as needed.

Much appreciated!