topic Ending screen sharing is also ending the active call in Webex Calling https://community.cisco.com/t5/webex-calling/ending-screen-sharing-is-also-ending-the-active-call/m-p/5376316#M2734 <P>I work in IT Support. One of my users is experiencing an issue with screen sharing during active Webex calls. When the user ends the screen share, the entire call is ended.&nbsp;</P><UL><LI>We verified that their webex client is up to date (full uninstal, reinstall and clearing of cached appdata for user's webex folder).</LI><LI>We had them end screen sharing clicking the floating tool bar and keyboard short cuts.&nbsp;</LI><LI>Tested by signing into another computer.&nbsp;</LI><LI>Tested on company network and at home via VPN.</LI></UL><P>Not sure if there is anything else that can be attempted / tried.&nbsp;</P> Thu, 12 Mar 2026 20:43:46 GMT BriantheBooker 2026-03-12T20:43:46Z Ending screen sharing is also ending the active call https://community.cisco.com/t5/webex-calling/ending-screen-sharing-is-also-ending-the-active-call/m-p/5376316#M2734 <P>I work in IT Support. One of my users is experiencing an issue with screen sharing during active Webex calls. When the user ends the screen share, the entire call is ended.&nbsp;</P><UL><LI>We verified that their webex client is up to date (full uninstal, reinstall and clearing of cached appdata for user's webex folder).</LI><LI>We had them end screen sharing clicking the floating tool bar and keyboard short cuts.&nbsp;</LI><LI>Tested by signing into another computer.&nbsp;</LI><LI>Tested on company network and at home via VPN.</LI></UL><P>Not sure if there is anything else that can be attempted / tried.&nbsp;</P> Thu, 12 Mar 2026 20:43:46 GMT https://community.cisco.com/t5/webex-calling/ending-screen-sharing-is-also-ending-the-active-call/m-p/5376316#M2734 BriantheBooker 2026-03-12T20:43:46Z Re: Ending screen sharing is also ending the active call https://community.cisco.com/t5/webex-calling/ending-screen-sharing-is-also-ending-the-active-call/m-p/5547741#M2756 <P>Any info on this ??&nbsp; Just checking in to see how things ended up...</P><P>&nbsp;</P> Thu, 23 Apr 2026 15:43:20 GMT https://community.cisco.com/t5/webex-calling/ending-screen-sharing-is-also-ending-the-active-call/m-p/5547741#M2756 Schwabby 2026-04-23T15:43:20Z