topic Re: Webex Calling - Extended Away Feature in Webex Calling

Webex Calling - Extended Away Feature

lisa_lennon — Wed, 25 Aug 2021 16:33:03 GMT

Is there a way to control whether or not a voice mailbox receives messages while in Extend Away? Right now the only option blocks the mailbox from receiving messages.

Re: Webex Calling - Extended Away Feature

dtibbe — Wed, 25 Aug 2021 18:03:33 GMT

You could disable the VM service for your user. There are also checkmarks for when to have the VM service answering your calls, ie. when busy, no answer, or always.

Check the settings for your user in your user portal via https://settings.webex.com/ -> Calling (or your company's myphonenext-Page)

Re: Webex Calling - Extended Away Feature

lisa_lennon — Tue, 31 Aug 2021 12:50:51 GMT

This is not a great workaround. But thank you for the reply.