topic Re: Programming Speed BLF on WEBEX Calling MPP Endpoints in Webex Calling

Programming Speed BLF on WEBEX Calling MPP Endpoints

lisa_lennon — Wed, 25 Aug 2021 16:29:46 GMT

Is there something in the roadmap that will address programming a Speed BLF key on an MPP endpoint on Webex Calling?

Re: Programming Speed BLF on WEBEX Calling MPP Endpoints

dtibbe — Wed, 25 Aug 2021 17:58:34 GMT

Well, currently only end users may program those keys at the MPPs.

There is a device overrides phase 2 item on the roadmap. AFAIK, that will allow administrators to progam those keys via CH.

Re: Programming Speed BLF on WEBEX Calling MPP Endpoints

lisa_lennon — Tue, 31 Aug 2021 12:49:35 GMT

Customers can only program speed dial from the looks of things - unless they web into each phone to change the button type - which is not something we want to make customers do. I just want to be sure that right now - as it sits - Webex Calling really only supports speed dialing, not the BLF component unless you make the customer web into the phone.

Re: Programming Speed BLF on WEBEX Calling MPP Endpoints

jesking@cisco.com — Tue, 31 Aug 2021 13:24:28 GMT

https://help.webex.com/en-us/a7d9dj/Allow-a-User-to-See-the-Line-Status-on-Someone-Else-s-Phone-or-on-a-Call-Park-Extension