topic Re: Shared Lines in Webex Calling

Shared Lines

CPriego — Tue, 14 Sep 2021 23:59:46 GMT

can you configure shared lines with WebEx Calling?

Re: Shared Lines

dtibbe — Wed, 15 Sep 2021 06:09:29 GMT

Yes, that is possible.

You may either use the Shared Line Apperance feature or Exec/Assistant.

Shared Lines are currently not available in the Webex App (E/A is).

Re: Shared Lines

CPriego — Wed, 15 Sep 2021 13:31:57 GMT

do you have a document that references who to configure shared line appearance? that you could share with me, please

Re: Shared Lines

dtibbe — Wed, 15 Sep 2021 13:50:28 GMT

For shared lines: Go to CH->Devices and select the device you want to add a shared line to. In the right slide out, you will find the box for the lines of that device. Simply add a new line and you're done.

For monitored lines: Select the user you want to add a monitored line to, in the slide out go to Calling->Advanced Settings->Monitoring.

For E/A it is a bit more as you have to do configuration for both: https://help.webex.com/gfoc4o/