selecting a line or phone number using webex on a per call basis

patrickmccloud — Wed, 17 Nov 2021 18:11:55 GMT

can a user that has access to either the webex app on a smartphone or on their PC have the ability to select which line to use when making an outside call call? The customer has 2 companies and every user would need to make calls from one company or another at an

Re: selecting a line or phone number using webex on a per call basis

Vaijanath Sonvane — Wed, 17 Nov 2021 19:11:41 GMT

Hi @patrickmccloud,

The feature that you are looking is only supported on Desktop Webex App with CUCM deployment only. It is not supported with Webex Calling platform and not on Mobile version with CUCM/Webex Calling. Please see Make calls from different lines (multiline) feature in Table 1 in below article:

https://help.webex.com/en-US/article/xga73p/Webex-App-%7C-Supported-calling-options

If you are using Webex App with CUCM deployment then please check below article for more details:

https://help.webex.com/en-US/article/nw31ae5/Webex-App-%7C-Change-the-active-line-for-calling

topic Re: selecting a line or phone number using webex on a per call basis in Webex Calling

selecting a line or phone number using webex on a per call basis

Re: selecting a line or phone number using webex on a per call basis