topic Re: webex.app missed call notification per user in Webex Calling

webex.app missed call notification per user

archiweb-2022 — Fri, 14 Jan 2022 09:54:30 GMT

can the webex.app (mac Version 42.1.0.21190) show only missed calls per user?

Re: webex.app missed call notification per user

dtibbe — Fri, 14 Jan 2022 11:57:51 GMT

I do not have a MAC, but use the same version on Windows.

The Webex App shows you a missed call indicator at the telephony icon in the left navigation with an incidation how many calls were missen. You can also identify those calls in the call history tab. If the same person calls you twice and you miss both calls, you will see two missed calls as well..

What are you expecting?

Re: webex.app missed call notification per user

archiweb-2022 — Fri, 14 Jan 2022 13:56:08 GMT

thanks for the feedback, but something is strange.

We are 16 users in webex, some users have all missed calls in the call history and other users only have their own missed calls in it?

Is there a possibility to configure this in webex?

Re: webex.app missed call notification per user

dtibbe — Fri, 14 Jan 2022 14:03:58 GMT

Webex should only show your own missed calls. Why should the app display missed calls that were terminating at other user's?

The call history does not indicate if a call was directly to a person or via a call queue/hunt group. Maybe that could lead to irritation?