Webex UCM Calling - Support for SRST

bill.miller — Fri, 08 Jan 2021 00:40:34 GMT

We are using Webex Teams client with UCM calling to leverage our CUCM infrastructure. I don't believe that it is possible to have the telephony fail over to an SRST gateway when the CUCM is unreachable. If this is not possible I would like to recommend this as a feature request.

Re: Webex UCM Calling - Support for SRST

Ratheesh Kumar — Tue, 02 Feb 2021 22:31:35 GMT

Hi there

Cisco announced this feature. Feb 2021

Calling in Webex (UCM): Webex support for Survivable Remote Site Telephony (SRST)

Create more options to ensure your users can make outbound calls even when their local site loses connection to your Cisco Unified Communication Manager call control.

Survivable Remote Site Telephony (SRST) provides Unified CM with fallback support for Webex users. Cisco Unified SRST enables routers to provide call-handling support for Webex apps when they lose connection to remote primary, secondary, or tertiary Cisco Unified CM installations or when the WAN connection is down.

https://blog.webex.com/video-conferencing/whats-new-in-webex-february-2021/

Hope this Helps

Cheers
Rath!
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Webex UCM Calling - Support for SRST

Re: Webex UCM Calling - Support for SRST