topic Re: report of forwarded calls (Webex) in Webex Calling

report of forwarded calls (Webex)

Jesse999 — Sun, 13 Feb 2022 21:33:09 GMT

Good evening,

We want to gain insight into our forwarded calls, someone who knows how I can gain insight into this we use webex.

so that we have a clear overview to which we have transferred to and how long.

hope to hear.

kinds regards,

van Trappen

dtibbe — Mon, 14 Feb 2022 17:59:22 GMT

Currently, that can be seen in the CDR data only. They're accessible for SP partner orgs only.

There will be some detailed CDR reports in CH soon (currently they're beta), they'll help you with that as well.

Jesse999 — Tue, 08 Mar 2022 19:16:17 GMT

thanks for your comment !

who can help me with this?

I hope to hear from you.

dtibbe — Tue, 08 Mar 2022 20:04:56 GMT

I've mentioned both ways that might work for you.

What additional help do you need, how can we assist?

Jesse999 — Tue, 08 Mar 2022 20:20:53 GMT

i wanna now when I can see the detailed CDR reports in CH.

hope to hear.