topic Issue with roles with developer access to build API Integration in Webex for Developers

Issue with roles with developer access to build API Integration

techies23 — Fri, 01 Jul 2022 08:22:03 GMT

Hello Team,

I am facing The server understood the request, but refused to fulfill it because the access token is missing required scopes or the user is missing required roles or licenses. when trying to authenticate requests via API.

Using following scopes:

'meeting:schedules_read',
'meeting:schedules_write',
'meeting:recordings_read',
'meeting:recordings_write',
'meeting:preferences_read',
'meeting:preferences_write',
'meeting:controls_read',
'meeting:controls_write',
'meeting:participants_read',
'meeting:participants_write'

Reading some other forums I understood that API requires paid plan of some sort ? However, i tried doing this using the developer sandbox account which I found on developer.webex.com - Is this not supposed to work there also without paid plans ?

Re: Issue with roles with developer access to build API Integration

Rudrakshi — Fri, 01 Jul 2022 12:21:16 GMT

A Developer Sandbox provides you with administrator access to a licensed Webex org, therefore it will allow you to test APIs as you would do with paid plans. However, it will need the Admin meeting scopes, you may refer the detailed documentation here:

https://developer.webex.com/docs/meetings#adminorganization-level-authentication-and-scopes

Hope this helps!

Re: Issue with roles with developer access to build API Integration

techies23 — Tue, 05 Jul 2022 05:48:06 GMT

Hi there,

Thanks for the suggestion. After some fiddling, I did manage to get the API running using the developer sandbox account. I needed to sort out the scopes properly after that. Anyway, it works for now - I'll keep testing and open a new ticket if i face any further issues.

BTW, the section where you try the API does not work for sandbox account. (https://developer-portal-intb.ciscospark.com/docs/api/v1/meetings/create-a-meeting) or maybe I am just dumb. I was not able to sign in here with my existing sandbox credentials.

Re: Issue with roles with developer access to build API Integration

Jeff Marshall — Tue, 05 Jul 2022 13:18:37 GMT

You should be on developer.webex.com not developer-portal-intb.ciscospark.com(this is a testing version). The correct link for creating a meeting would be https://developer.webex.com/docs/api/v1/meetings/create-a-meeting.

Re: Issue with roles with developer access to build API Integration

techies23 — Thu, 07 Jul 2022 09:04:41 GMT

Understood. Thanks. I have already managed to run this on my postman and on my site where I want to integrate.

Was only confused with the link when browsing on developer sandbox section. See attached. The link redirects to the one that I had posted on my previous thread.

Either way, I have configured and figured out the API section on my part.

Re: Issue with roles with developer access to build API Integration

Raffaele Lagana — Thu, 07 Jul 2022 10:28:56 GMT

Thanks for pointing this out, that's a mistake on the portal. That link should instead be what Jeff provided, https://developer.webex.com/docs/api/v1/meetings/create-a-meeting. We'll let the engineering team know and get them to correct it to the right URL.