topic Re: Space to Email Bot in Webex for Developers

Space to Email Bot

SinclairLivermore — Mon, 04 Jul 2022 22:45:17 GMT

Is it possible to compose a message within a Webex space and then send that message via email through a bot- all within the Webex space. No forms?

Re: Space to Email Bot

hazeena farook — Tue, 05 Jul 2022 08:42:39 GMT

We do not have this option currently.

You can create a new idea for this feature request here, https://ciscocollabcustomer.ideas.aha.io/ for Product Management and they can consider it for future implementation.

Re: Space to Email Bot

Jeff Marshall — Tue, 05 Jul 2022 13:14:42 GMT

While this isn't something that's natively supported by the platform, it is possible for you to build your own bot that could do that. You could have your own code that takes the message sent to the bot and sends out an email via an SMTP server.

Re: Space to Email Bot

SinclairLivermore — Tue, 05 Jul 2022 16:06:15 GMT

Thank you.

Is a Webex bot creation tutorial available for a scenario similar to the one that I proposed? The tutorials which I have read seem to be for creating chat based bots.

Re: Space to Email Bot

Janos Benyovszki — Wed, 06 Jul 2022 13:58:13 GMT

@SinclairLivermore unfortunately we do not have a tutorial for the exact scenario that you were mentioning. You can however use the other chat based examples, but instead of replying to the user in Webex, you can send the email via an SMTP server.