topic Webhook events on mettings in Webex for Developers

Webhook events on mettings

emonge — Thu, 08 Sep 2022 19:43:56 GMT

Hi, I have configured a couple of webhooks to receive events when a meeting is started or ended, those webhooks are active and always my app returns a 2xx status code to prevent a possible disable status. However sometimes I receive the event, sometimes not, it is like random behavior.

Also I have the correct scope permissions to work on mettings.

Anyone know something about it, I used ngrok to publish my app.

Thanks.

Re: Webhook events on mettings

Raffaele Lagana — Fri, 09 Sep 2022 11:40:43 GMT

might be an issue with ngrok, our webhooks aren't always capable of sending responses to ngrok targetURLs. Although it should be correctable with the fix given in this blog: https://developer.webex.com/blog/webhook-delivery-issues-with-ngrok . If that doesn't work, then it may be something else and in that case you would be best served to create a ticket with us (email to devsupport@webex.com) so that we can check it further and advise. Try to provide as much info as possible if creating a ticket, such as the full webhook JSON and meeting numbers that should have triggered the webhook.

Re: Webhook events on mettings

emonge — Tue, 13 Sep 2022 02:26:23 GMT

Thank you!