topic Re: Message Seen Status using webex bot in Webex for Developers

Message Seen Status using webex bot

rakgunti — Tue, 17 Jan 2023 18:54:45 GMT

Hello Team,

We've created mechanism where send notifications to respective stakeholders. As we notify many such stakeholders on weekly basis using the bot, Our team cannot be part of all these chatrooms. Hence, We would like to know if there's a possibility to get the seen status of the last message sent by the bot from the webex API.

Thanks much in advance!

Re: Message Seen Status using webex bot

dtibbe — Tue, 17 Jan 2023 20:10:36 GMT

No, there is no API for the seen-by status

Re: Message Seen Status using webex bot

Janos Benyovszki — Wed, 18 Jan 2023 14:54:51 GMT

@rakgunti correct, there is no API for the "Seen" status, but you could use the memberships:seen event of the JS SDK. Here is the demo for it https://webexsamples.github.io/browser-sdk-samples/browser-read-status/ and the code https://github.com/WebexSamples/browser-sdk-samples/tree/main/browser-read-status .

Re: Message Seen Status using webex bot

narskuma@cisco.com — Tue, 24 Jan 2023 12:47:52 GMT

can we request for the API, as there are many use cases where we need this to check.

Re: Message Seen Status using webex bot

Janos Benyovszki — Tue, 24 Jan 2023 13:11:23 GMT

narskuma@cisco.com there is already an idea suggestion for the same here https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-2635 . The more people vote on it, the more visibility it gets with Product Management.