topic Re: Include a phone number when creating a new Call queue via API in Webex for Developers

Include a phone number when creating a new Call queue via API

Nedra — Wed, 22 Feb 2023 10:46:06 GMT

When I create a new call queue and with a phone number passed in it, I receive this error :

502 / Bad Gateway

{

"message": "The server, while acting as a gateway or proxy, received an invalid response from the upstream server it accessed in attempting to fulfill the request.",

"trackingId": "WEBEX-DEV-PORTAL_8b61cdc2-dffe-491f-8bb8-f3650921aed6_36"

}

However, when I posted a request without phone number but with Extension, it created with successful return

Re: Include a phone number when creating a new Call queue via API

Janos Benyovszki — Wed, 22 Feb 2023 12:04:16 GMT

@Nedra can you please open a support ticket for this (email to devsupport@webex.com) so that we can look into this error? Please include the full API request that you made, both the successful and the one that caused the error. Thank you

Re: Include a phone number when creating a new Call queue via API

Nedra — Wed, 22 Feb 2023 13:10:29 GMT

OK, thank you for your response