topic Webex who to use Calling API in Webex for Developers

Webex who to use Calling API

rust — Fri, 10 Mar 2023 06:57:38 GMT

Hello.

I just start trying out WebEx API not long, when I was trying out the dial API in the documentation session, and I can't seem to get it to work. I tried putting phone number and URL in the body's destination field but nothing works the result is always 400/bad request. I try using the same URL works in the android's demo app. Is there something I am missing?

Re: Webex who to use Calling API

dtibbe — Fri, 10 Mar 2023 07:16:46 GMT

Does your user have a calling license assigned?
What is the error message you're receiving?

Re: Webex who to use Calling API

rust — Fri, 10 Mar 2023 07:23:07 GMT

400/ bad request

{
  "message": "Target user not authorized",
  "trackingId": "CXAPI_e08577a4-deef-49df-a47c-0913d61acbc9_3"
}

Re: Webex who to use Calling API

dtibbe — Fri, 10 Mar 2023 07:27:49 GMT

That message indicates that your user does not have a Webex Calling License assigned. Have you double-checked?

Re: Webex who to use Calling API

rust — Fri, 10 Mar 2023 07:34:29 GMT

I didn't but I am able to call someone using the WebEx android demo app and a app I created myself. where can I check if I had the license?

Re: Webex who to use Calling API

Vaijanath Sonvane — Fri, 10 Mar 2023 14:42:27 GMT

Hi @rust ,

The Webex Calling license is assigned in Control Hub under user management. Select User >> Profile >> License.