topic Re: webex webhooks for bot dev in Webex for Developers

webex webhooks for bot dev

dupontb — Mon, 10 Apr 2023 13:57:34 GMT

Hello,

I'm trying to develop a bot for Webex. The documentation recommends using the Webhooks.

It looks easy to implement, the only missing piece is the speaking language of the user.

With Microsoft Teams, I have access to a "locale" attribute inside the payload corresponding to the user's Teams app language. Inside the Webex webhooks payload, I don't have any information about the user "language"/app locale.

Do you have any idea how to get that info, so my bot can determine what language the user is speaking?

Thanks

Re: webex webhooks for bot dev

Raffaele Lagana — Tue, 11 Apr 2023 09:42:17 GMT

I don't think we have an API for this. Closest thing is the /people API but this only provides some location/address information (that can be used to guess the language I guess) but probably isn't a clean way to do this. I'm checking on it internally and will let you know once we have a response on it. Thanks.

Re: webex webhooks for bot dev

dupontb — Fri, 28 Apr 2023 12:45:38 GMT

Do you have any update about this issue?

Thanks

Re: webex webhooks for bot dev

Raffaele Lagana — Fri, 28 Apr 2023 13:39:36 GMT

It seems that there is no option to do this currently. Therefore it needs to be a feature request, feel free to create a new idea for this on https://ciscocollabcustomer.ideas.aha.io/