Preview for images start to fail randomly while posting via API

Echppiel — Fri, 02 Jun 2023 14:43:59 GMT

Hello,

I have some automations on Powerautomate that were working perfectly for months.

Suddenly starting May 31st a lot of post are not showing the preview of the attached file (PNG).

This is very random... some times same post works perfectly and sometimes file is posted but not previewed.

Posting manually works perfectly.

This is happening to all users ad in all clients (mobile and desktop).

Did some change happened on May 21fs that may be affecting this???
The attached screenshot shows a first post with preview failing and a second post working perfectly.
Thanks

Re: Preview for images start to fail randomly while posting via API

Jeff Marshall — Fri, 02 Jun 2023 16:14:13 GMT

We're not aware of any changes that should affect this. Please send the details to devsupport@webex.com with examples and trackingIds for requests where the preview isn't rendered.

topic Preview for images start to fail randomly while posting via API in Webex for Developers

Preview for images start to fail randomly while posting via API

Re: Preview for images start to fail randomly while posting via API