topic Error while creating a chatbot in Webex for Developers

Error while creating a chatbot

o1 — Mon, 21 Aug 2023 22:35:24 GMT

Hi Team,

I am following this link to create a simple chatbot : https://developer.webex.com/blog/from-zero-to-webex-teams-chatbot-in-15-minutes

While executing, seeing this error:

omkarparanjape@OPARANJA-M-2P6X webex-bot-starter % npm start

> Webex-Bot-Starter@1.0.0 start

> npm install && node --use_strict index.js

up to date, audited 1294 packages in 2s

63 packages are looking for funding

run `npm fund` for details

60 vulnerabilities (47 moderate, 12 high, 1 critical)

To address issues that do not require attention, run:

npm audit fix

To address all issues (including breaking changes), run:

npm audit fix --force

Run `npm audit` for details.

Starting framework, please wait...

/Users/omkarparanjape/Desktop/webex-bot-starter/webex-bot-starter/node_modules/@webex/webex-core/dist/lib/credentials/credentials.js:381

return _promise.default.reject(new Error('Current state cannot produce an access token'));

Error: Current state cannot produce an access token

at /Users/omkarparanjape/Desktop/webex-bot-starter/webex-bot-starter/node_modules/@webex/webex-core/dist/lib/credentials/credentials.js:381:40

at process.processTicksAndRejections (node:internal/process/task_queues:95:5)

Node.js v20.5.1

Can you please help me with this?

Re: Error while creating a chatbot

Janos Benyovszki — Tue, 22 Aug 2023 08:30:10 GMT

@o1 I just tested the tutorial from the blog and it worked fine for me. Here is what I did:

- start ngrok with "ngrok http 7001 --region=eu"

- duplicate the .env.local file and rename it to .env

- change the variables in the .env file

- npm start

Communication with the bot worked afterwards. I am assuming you missed something from the step by step guide, probably you did not create a new .env file.

Re: Error while creating a chatbot

LalitKameshwar — Tue, 29 Aug 2023 11:34:58 GMT

Hello Janos & Omkar,

We tried following the steps mentioned however we have the same error what Omkar is encountering.

We tried on both Windows & Linux machines and doesnt work on either.

Hello Omkar, Did you manage to fix the issue in your environment ?

Thank You.

Re: Error while creating a chatbot

o1 — Tue, 12 Sep 2023 01:36:53 GMT

Hi Lalit,

I didn't try this approach later. I will update you in case Janos' suggestion help me to resolve the issue I was facing.

Re: Error while creating a chatbot

sandiban — Tue, 12 Sep 2023 05:25:20 GMT

Sure @o1, bases on your Test - you can let us know your findings and we can assist you further based on your outcome.
And @LalitKameshwar, in that case - could you kindly share the details to devsupport@webex.com please so we can track this requirement better and investigate what exactly the error you're getting.
You can send us mail on the provided id and it'd raise a Support case in our queue. Please share the exact error details there and we can initiate investigating the error from there.

Regards!
Sandip

Re: Error while creating a chatbot

Augustus Li — Mon, 22 Jan 2024 00:46:03 GMT

I saw the same problem. Please don't follow the JSON format of .env in the tutorial. Instead, copy .env.local and use that format to replace the information. That's only in my case, not sure if it helps.