topic Is there an API for Webex bugs/issues/caveats? in Webex for Developers

Is there an API for Webex bugs/issues/caveats?

shh5455 — Mon, 18 Dec 2023 14:46:40 GMT

I've checked the API docs, but didn't see one.

Re: Is there an API for Webex bugs/issues/caveats?

dtibbe — Mon, 18 Dec 2023 19:40:26 GMT

There is no API for such a thing.. Bugs are mostly handled individually, AFAIK, there is no public accessible issue tracker.

So best information sources are:

API Changelog at https://developer.webex.com/docs/api/changelog
FAQ Thread at https://community.cisco.com/t5/webex-for-developers/faq-thread/td-p/4558598
Developer FAQ at https://developer.webex.com/docs/frequently-asked-questions
This forum for sure
AHA to check if there is an ongoing feature request for something you're looking for at https://ciscocollabcustomer.ideas.aha.io/

Re: Is there an API for Webex bugs/issues/caveats?

sandiban — Tue, 19 Dec 2023 05:53:43 GMT

Hi @shh5455,
Hope you're doing good!
So, @dtibbe already shared you some of the popular channels to raise your concerns or, go through the latest updates!
However, if you're facing some concern or, need some clarification on the issues you're facing regarding Webex APIs and SDKs - wanted to add that you can either post your query here in this Community forum page or, you can send a email to devsupport@webex.com which would raise a Support Case to Webex Developer Support queue.

And, after doing thorough investigation in a time efficient manner - if it looks to be a bug or, glitch, Developer Support team then raise a Engg. case tracker internally and keep providing you periodical update/s until the issue is resolved or, fixed in Production environment.

For Webex Developer Support contact, kindly keep this page bookmarked/saved in your system - https://developer.webex.com/support
Any further queries, let us know.

Regards!
Sandip