topic Re: Upload flow API for WxCC in Webex for Developers

Upload flow API for WxCC

benny3 — Sun, 13 Aug 2023 10:29:10 GMT

Hi,

I'm developing a solution that generates WxCC flows files (in JSON format) automatically. These files may be imported manually into WxCC via the flows dashboard.

Is there a way to upload a flow to WebEx Contact Center using API call?

Tnx,

Re: Upload flow API for WxCC

Janos Benyovszki — Tue, 15 Aug 2023 10:30:29 GMT

@benny3 not sure myself, let me check internally and see if I can find an answer to that.

Re: Upload flow API for WxCC

benny3 — Tue, 15 Aug 2023 10:39:04 GMT

Great !
This will be highly appreciated.
We are working on a tool that automatically converts UCCX scripts into WxCC
flows and what to bulk upload many flows.

Re: Upload flow API for WxCC

Janos Benyovszki — Tue, 15 Aug 2023 13:27:52 GMT

@benny3 I just got confirmation from the Contact Center developers that Flow import export API is currently in the backlog, it's not available today. At this stage however we do not have an ETA on availability.

Re: Upload flow API for WxCC

Hashim Mir — Wed, 08 May 2024 06:33:28 GMT

@djanos Is there any update on this, is this API available yet?

Re: Upload flow API for WxCC

Janos Benyovszki — Wed, 08 May 2024 07:59:35 GMT

@Hashim Mir please see https://developer.webex-cx.com/documentation/flow