topic Re: Webex get User API in Webex for Developers

Webex get User API

Josys Support — Fri, 14 Jun 2024 02:57:26 GMT

Hi team,

I am a developer from Josys. I am using this API for getting all Users from my Webex Organization.

So in the API, we have an optional parameter, it's orgId.

- If I don't provide it, the response included the lastActivity field in each User record

- Otherwise, I can not get that field

Could you please let me know how can I get that field? Or the API doesn't support it?

Thanks, looking forward to here from you soon

Re: Webex get User API

Rudrakshi — Fri, 14 Jun 2024 04:53:47 GMT

Hi @Josys Support As per the https://developer.webex.com/docs/api/v1/people/list-people API documentation:

Response properties associated with a user's presence status, such as status or lastActivity, will only be returned for people within your organization or an organization you manage. Presence information will not be returned if the authenticated user has disabled status sharing.

Make sure you're using your own org or the org that you manage, then only you will get to see the lastActivity field for the users. I tested this API with my orgId and able to get the lastActivity field in API response.

Hope this helps!

Re: Webex get User API

Josys Support — Fri, 14 Jun 2024 07:02:43 GMT

Hi Rudrakshi,

Thank you for your quick response. I checked all your suggestion above, but still can not get that field. Could you please help me to verify my acoount with email yizumi@raksul.com is the owner of the Organization with ID: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi8wZmRhZjI4MC0yMGE1LTRmNWMtYjY0Yi1hZjQzMGEwODVhZmQ

I also turn on status sharing on my account

Thank you so much

Re: Webex get User API

Rudrakshi — Fri, 14 Jun 2024 07:56:59 GMT

@Josys Support I checked your account and it does belong to the org that you've shared. Ideally you should be able to get the lastActivity field in response. Can you share the full API request and response JSON via sending an email to devsupport@webex.com?

Re: Webex get User API

Josys Support — Fri, 14 Jun 2024 09:05:25 GMT

Sure, here is request CURL:

curl --location 'https://webexapis.com/v1/people?orgId=Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi8wZmRhZjI4MC0yMGE1LTRmNWMtYjY0Yi1hZjQzMGEwODVhZmQ' \ --header 'Authorization: Bearer ZTNmMGM0NDAtZTBiYy00NGY3LWFiMzAtOTFjMzlmZWM2ZjExMzE5ZTI2ZDUtMDJi_P0A1_0fdaf280-20a5-4f5c-b64b-af430a085afd'

And here is the response:

{ "notFoundIds": null, "items": [ { "id": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS84MThhY2E1Yi1lNTkyLTQzYWUtYjc3My1jNmYxM2RkY2MyMjA", "emails": [ "felixngohoang@gmail.com" ], "sipAddresses": [ { "type": "personal-room", "value": "26403094771@raksulinc.my.webex.com", "primary": false }, { "type": "personal-room", "value": "felixngohoang@raksulinc.my.webex.com", "primary": false } ], "displayName": "Phuc Ngo", "nickName": "Phuc", "firstName": "Phuc", "lastName": "Ngo", "orgId": "Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi8wZmRhZjI4MC0yMGE1LTRmNWMtYjY0Yi1hZjQzMGEwODVhZmQ", "roles": [], "licenses": [ "Y2lzY29zcGFyazovL3VzL0xJQ0VOU0UvMGZkYWYyODAtMjBhNS00ZjVjLWI2NGItYWY0MzBhMDg1YWZkOkZUQ19hMjQ3MzgyOC1hOTgwLTQ3MmYtODE5ZC02YjljY2UwOGU5MmI", "Y2lzY29zcGFyazovL3VzL0xJQ0VOU0UvMGZkYWYyODAtMjBhNS00ZjVjLWI2NGItYWY0MzBhMDg1YWZkOk1DXzVjMzNmMGRjLWQ1ZDItNDU0OC1iOTYzLThmNDA2MThmMzA3MF9yYWtzdWxpbmMubXkud2ViZXguY29t", 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], "created": "2023-03-06T12:02:56.667Z", "lastModified": "2024-06-10T06:28:08.822Z", "invitePending": true, "loginEnabled": true, "type": "person", "siteUrls": [ "raksulinc.my.webex.com" ] }, { "id": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS85NDY0NWIxMi0wOWVjLTRhNmItYmEwMC1lYTI2ZmY4YzYwYjA", "emails": [ "manjuntest@taskel.it" ], "displayName": "Manju N", "nickName": "Manju", "firstName": "Manju", "lastName": "N", "orgId": "Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi8wZmRhZjI4MC0yMGE1LTRmNWMtYjY0Yi1hZjQzMGEwODVhZmQ", "roles": [ "Y2lzY29zcGFyazovL3VzL1JPTEUvaWRfZnVsbF9hZG1pbg", "Y2lzY29zcGFyazovL3VzL1JPTEUvaWRfcmVhZG9ubHlfYWRtaW4", "Y2lzY29zcGFyazovL3VzL1JPTEUvaWRfdXNlcl9hZG1pbg", "Y2lzY29zcGFyazovL3VzL1JPTEUvYXRsYXMtcG9ydGFsLnN1cHBvcnQ" ], "licenses": [ "Y2lzY29zcGFyazovL3VzL0xJQ0VOU0UvMGZkYWYyODAtMjBhNS00ZjVjLWI2NGItYWY0MzBhMDg1YWZkOkZUQ19hMjQ3MzgyOC1hOTgwLTQ3MmYtODE5ZC02YjljY2UwOGU5MmI", 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Re: Webex get User API

sandiban — Sat, 15 Jun 2024 12:59:29 GMT

Hi @Josys Support,
We're checking on this with our Product Management team internally to understand if there is a change in API behaviour since only in case of using the "orgId" parameter, this problem is getting faced.
I tried the same and was able to reproduce it.
We'd insist you to generate a Support case for this item by sending a email to "devsupport@webex.com" as Rudrakshi mentioned and kindly add this line there - "Sandip mentioned he posted a query regarding this item to the Product Management Webex Space internally".
That way it'd be easier to make further progress on this item without wasting more time by testing it.

In the mean time, if we've any feedback from Product team - will let you know.

Regards!
Sandip

Re: Webex get User API

Josys Support — Mon, 17 Jun 2024 02:18:55 GMT

Thank you Sandip,

Thank you Sandip, As you mentioned, I just write an email to "devsupport@webex.com".

Looking forward to hear from them soon,

Regards!

Phuc

Re: Webex get User API

sandiban — Tue, 18 Jun 2024 02:25:27 GMT

Thanks for raising the Support case @Josys Support !
We'll further progress this discussion over that Support case you raised, case# 124230
Considering this thread here as closed from here.

Regards!
Sandip