topic Re: Getting Empty data from REST API for /v1/queues/statistics in Webex for Developers

Getting Empty data from REST API for /v1/queues/statistics

cynthiachen111 — Thu, 10 Aug 2023 03:57:34 GMT

We have successfully retrieved queue statistics from certain queues in our org ID through REST API "/v1/queues/statistics".

However, when we asked to retrieve statistics from a new queue and most of time it returned empty "data" field in the response even the response code is 200.

Why the request works intermittently and we're getting empty "data" field in the response?

Re: Getting Empty data from REST API for /v1/queues/statistics

sdoddali — Thu, 10 Aug 2023 18:37:18 GMT

Hello,

Could you share the orgID, queue name, and timeframe between which you are seeing empty data?

Re: Getting Empty data from REST API for /v1/queues/statistics

Arunabh Bhattacharjee — Mon, 21 Aug 2023 16:45:09 GMT

Please use our new Developer Support process to report issues on the API or inconsistencies in responses.

https://developer.webex-cx.com/support

Thanks & Regards,

Aruna