topic Re: Webex Contact Center; Webexconnect; HTTP node; Http POST fail MS A in Webex for Developers

Webex Contact Center; Webexconnect; HTTP node; Http POST fail MS API

jbroderick@holycross.com — Wed, 20 Dec 2023 15:22:23 GMT

I am building a chat that translates between Spanish and English. I am using Azure AI (Microsoft language) API. I am using the command 'detect'. When I call the initial post my flow fails. If I test this node within the flow I get the desired result. If I run the code within my IDE I get the desired result. Are there any examples with the HTTP node executing a Post? (I have only found get examples.)

Re: Webex Contact Center; Webexconnect; HTTP node; Http POST fail MS A

Janos Benyovszki — Mon, 15 Jan 2024 12:56:36 GMT

jbroderick@holycross.com not sure which sample you have found, the one I am aware of is https://www.cisco.com/c/en/us/support/docs/contact-center/webex-contact-center/217735-configure-http-request-on-call-flows-wit.html . This also talks about GET but gives a good description about usage. Have you seen that one?

Re: Webex Contact Center; Webexconnect; HTTP node; Http POST fail MS A

jbroderick@holycross.com — Mon, 15 Jan 2024 15:03:20 GMT

Thank you Janos,

The flow development kit for call flows in WxCC is different than the one used for multi-media flows such as chat. That tool is Connect.imi It is that HTTP node that I am trying to use. I do believe the problem may be due more to the fact that I am developing from a copy and their is a setting that has to be cleaned up when making copies; not so much the http node.

However, if you do have access to more examples of chat flows in connect.imi I would be interested in those links.

Thank you,

Jennifer

Re: Webex Contact Center; Webexconnect; HTTP node; Http POST fail MS A

Raffaele Lagana — Thu, 11 Apr 2024 12:20:01 GMT

Just came across this post so thought to add that we have a really good Lab learning on Connect and its Flows, see here: Lab 12 - Digital Channels · Labs Library. Might be of use to you.