topic Visual Analyzer Report thru API in Webex for Developers

Visual Analyzer Report thru API

kamboju — Fri, 03 May 2024 22:37:23 GMT

Hello Team,

I am seeking some help with the requirement to fetch a custom visualizations build on Webex CC Analyzer using an API.,
I believe that the customer is currently using version 2.0 (how would it differ for any customer using version 1.0), Could you please let us know if there are any available API's for the above request? Also, any guidance on how to Authorize and Authenticate these API's would help us.

pshourie@cisco.com @hlaxmina @palampal

Thanks,
Kaushik

Re: Visual Analyzer Report thru API

jozanini — Fri, 03 May 2024 22:40:39 GMT

Hello,
You can use the Search API for this as the Search APIs are tied directly to Analyzer output. https://developer.webex-cx.com/documentation/search

Re: Visual Analyzer Report thru API

jozanini — Fri, 03 May 2024 22:42:48 GMT

For Authorization you can follow the instructions here : https://developer.webex-cx.com/documentation/authentication

Also, some sample code here : https://github.com/WebexSamples/webex-flask-oauth-example

https://github.com/WebexSamples/webex-contact-center-api-samples/tree/main/app-auth-sample