topic Webex Calling: Read and update Executive Permission using the API in Webex for Developers

Webex Calling: Read and update Executive Permission using the API

simonunivonix — Wed, 10 Jul 2024 15:06:07 GMT

I have configured Executive Permissions on my tenant as follows:

User1: Executive Assistant
User2: Executive. User 1 is configured as assistant
When I run the "Read Receptionist Client Settings for a Person" /v1/people/{personId}/features/reception for User 1 (same result for User 2) I get a response below. What is the correct way to get/set this setting using the API?

{ "receptionEnabled":false, "monitoredMembers":[]}

Re: Webex Calling: Read and update Executive Permission using the API

Jeff Marshall — Wed, 10 Jul 2024 15:47:08 GMT

There are specific APIs for Executive settings.
https://developer.webex.com/docs/api/v1/user-call-settings/modify-executive-assistant-settings-for-a-person
https://developer.webex.com/docs/api/v1/user-call-settings/retrieve-executive-assistant-settings-for-a-person

The /features/reception API is for if the org has Receptionist client license.
These two articles talk about it.
https://help.webex.com/en-us/article/tj73rv/Get-started-with-your-Receptionist-Client
https://help.webex.com/en-us/article/n8p8lmy/Receptionist-client-in-Control-Hub

Re: Webex Calling: Read and update Executive Permission using the API

simonunivonix — Wed, 10 Jul 2024 16:06:20 GMT

Hi Jeff,
Thanks for your quick response. The Receptionist API is not what I was looking for.
However, the specific APIs for Executive settings only allows you to set the user as an executive or an executive assistant. Once this had been done, which API can be used to associate the executive assistant to an executive?

Re: Webex Calling: Read and update Executive Permission using the API

Jeff Marshall — Wed, 10 Jul 2024 17:11:40 GMT

Unfortunately, that isn't exposed in the public yet. I checked with the product team and it's on the roadmap but in backlog with low priority and no ETA at the moment.