topic Re: Set Simultaneous Ring for user via Webex Calling API in Webex for Developers

Set Simultaneous Ring for user via Webex Calling API

simonunivonix — Sun, 28 Jul 2024 12:35:45 GMT

I can see the API for setting simultaneous ring for Workspaces . Is there an equivalent for users?
Thanks in advance.

Re: Set Simultaneous Ring for user via Webex Calling API

sandiban — Mon, 29 Jul 2024 06:55:48 GMT

Hello @simonunivonix,
Thanks for your patience so far!
There is no such simultaneous Calling ring setting for Webex Calling Users through /users API.
This one is actually valid for a Calling Device or, Calling Workspace Phones, but in case for a Webex Calling User account - such feature is not available through API.

Hope this helps!
Please let us know for any further assistance.

Regards!
Sandip

Re: Set Simultaneous Ring for user via Webex Calling API

simonunivonix — Mon, 29 Jul 2024 07:43:19 GMT

From the Control Hub GUI it feels like this setting is on the user not the device.
Can you point me to the API for simultaneous ring for a Calling Device?
What will happen if I use the Workspace API to set simultaneous ring on the Workspace and then associate a device to this Workspace that also has simultaneous ring configured?
Thanks as always for you support