topic Re: Difference in get response webex XML getUser vs People get person in Webex for Developers

Difference in get response webex XML getUser vs People get person

prashant-chinchkar — Fri, 04 Oct 2024 12:05:57 GMT

Hi Team,
I found discrepancy in response of Webex get user XML API vs get person Details (People API).

<use:meetingTypes>

<use:meetingType>3</use:meetingType>

</use:meetingTypes>

MeetingType data is getting listed in XML based API but not in get person Details People based API.

@Janos Benyovszki please could you assist?

Re: Difference in get response webex XML getUser vs People get person

Janos Benyovszki — Tue, 08 Oct 2024 09:04:13 GMT

@prashant-chinchkar as far as I know the Meeting Types was never a part of the Get People REST API. The closest you have with the REST APIs is https://developer.webex.com/docs/api/v1/meeting-preferences/get-meeting-preference-details

Re: Difference in get response webex XML getUser vs People get person

prashant-chinchkar — Tue, 08 Oct 2024 09:16:45 GMT

Hi @Janos Benyovszki ,

I found API https://developer.webex.com/docs/api/v1/session-types/list-user-session-type
Where below response is getting listed.

{ "items": [ { "personId": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS81OGJiODE2OS02ZjJmLTQ4ZDItOWI2Yy0wYzI3YjIwYzM5MGU", "email": "prashant.chinchkar@sailpoint.com", "siteUrl": "sailpointsiteadmin.webex.com", "sessionTypes": [ { "id": "3", "shortName": "PRO", "name": "Pro Meeting", "type": "meeting" }, { "id": "652", "shortName": "PRO", "name": "Pro-End to End Encryption_VOIPonly", "type": "meeting" } ] } ] }

I can see the "type":"meeting" got listed for user but one meeting "ID":16 is missing in response

Below is the response received from Webex XML API for same user prashant.chinchkar@sailpoint.com

<use:meetingTypes> <use:meetingType>3</use:meetingType> <use:meetingType>16</use:meetingType> <use:meetingType>652</use:meetingType> </use:meetingTypes>

Could you please look into it and advice?

Re: Difference in get response webex XML getUser vs People get person

Janos Benyovszki — Tue, 08 Oct 2024 09:30:11 GMT

@prashant-chinchkar what you are showing is rather an issue, and it would be better to open a support ticket to troubleshoot it. Please send an email to devsupport@webex.com describing that discrepancy and send us the full API request / response from both the XML API and the REST API. Also include the tracking ID from the response header. Thank you

Re: Difference in get response webex XML getUser vs People get person

prashant-chinchkar — Tue, 08 Oct 2024 15:52:58 GMT

Thanks for input, I have sent a mail and request id is 127476.

Thanks,
Prashant