Device Configuration API requests result with 404 for some devices

MaksymRossiitsev — Tue, 03 Dec 2024 21:17:27 GMT

Greetings,

I'm using Device Configurations API (https://developer.webex.com/docs/devices#device-configurations-api) for applying configuration to Control Hub devices, and I noticed that for some devices that have configuration section on Control Hub, API Device Configuration request returns 404. First I thought it works like this for offline devices, but then noticed that most offline devices provide configuration details just fine (also PATCH requests work)

On the API Reference page it explains potential 404 with this, but it doesn't say anything about the devices' state, so Im not sure.

It's fine if there are certain situations that it's not supposed to work in, I just want to align my expectations and use API with this consideration in mind.

Thank you!

Re: Device Configuration API requests result with 404 for some devices

Raffaele Lagana — Wed, 04 Dec 2024 10:45:31 GMT

Hello, can you share some examples of devices where the /deviceConfigurations API isn't working and returns the 404?
I think that this API can't be used with accessory devices or peripherals, so maybe that's the issue you're encountering

topic Re: Device Configuration API requests result with 404 for some devices in Webex for Developers

Device Configuration API requests result with 404 for some devices

Re: Device Configuration API requests result with 404 for some devices