topic Re: Get 403 when calling PUT /meetings/controls in Webex for Developers

Get 403 when calling PUT /meetings/controls

Bjorn Andreas — Sun, 23 Feb 2025 08:36:55 GMT

Not able to start/pause/stop recording with: https://developer.webex.com/docs/api/v1/meetings/update-meeting-control-status

API Request:

PUT /v1/meetings/controls?meetingId=a81dc0.......637 HTTP/1.1
Host: webexapis.com
Content-Type: application/json
Authorization: ••••••

{"locked":false,"recordingStarted":true,"recordingPaused":false}

403 Response:

{

"message": "Record controls update is forbidden",

"errors": [

{

"description": "Record controls update is forbidden"

}

"trackingId": "ROUTERGW_d17d0d65-f019-403c-91d1-12e3dfa32ddf"

}

Same thing when using my personal token on developer Webex com. I am the host in the meeting I am trying to control.
Scopes authorized amongst others:

"meeting:controls_write",

"meeting:controls_read",

/BA

Re: Get 403 when calling PUT /meetings/controls

dtibbe — Sun, 23 Feb 2025 19:49:31 GMT

Just to be sure: is it a personal room meeting? As per documentation, these meetings are not supported by the API

Re: Get 403 when calling PUT /meetings/controls

Bjorn Andreas — Sun, 23 Feb 2025 20:31:47 GMT

I have tested with both PMR and scheduled. I got a hint that this may be a restriction with Webex Suite Meeting Platform.

Re: Get 403 when calling PUT /meetings/controls

sandiban — Mon, 24 Feb 2025 09:20:49 GMT

Hi @Bjorn Andreas,
Just to add on what David Tibbe already shared in his last reply, your guess is actually correct.
This /update-meeting-control-status REST API is still not supported for the Webex Site which are already converged or, comes under new Webex Meeting Suite Platform (WSMP).
There is already an Engg. Improvement request raised internally and Meeting REST API team would get this completed & ready by FY25Q4, which should be by July 2025

Please let us know for any further queries going ahead.

Kind regards!
Sandip