topic Webex API get unread messages in Webex for Developers

Webex API get unread messages

TechSarge — Wed, 26 Feb 2025 01:20:33 GMT

Hello,

Is there a way to get unread messages for a user or a channel using the Webex API's or the javascript SDK?

I have been looking through the documentation and see no way to get unread messages or see a user's last-read message. I apologize if I have missed something simple I have read through all of the messages and room documentation from Cisco.

Re: Webex API get unread messages

Janos Benyovszki — Tue, 04 Mar 2025 12:56:02 GMT

@TechSarge there is no API for unseen messages, but you can use the JS SDK's membership module to listen to "seen" https://github.com/webex/webex-js-sdk/blob/0f67a06bf8bbda4f68c1d65ae7f53d7f16c1b53c/packages/%40webex/plugin-memberships/src/memberships.js#L87 . This represents the read receipt of a message, so the closest to your scenario that we have.