topic Change focus to custom widget in Webex for Developers

Change focus to custom widget

SakethN — Thu, 13 Mar 2025 12:44:36 GMT

Hi,

I've built a custom widget as a web component using node.js (using widget-sample-101 as reference). I've observed that when a call comes in and is accepted, no matter what tab in WebexCC Desktop I'm in, it changes to Home tab with Call Control active. I'm trying to make it focus the tab in which my custom widget is in, but I'm unable to and I'm not able to find relevant documentation. Please suggest. Or is there a way to do it from the desktop layout itself?

I'm attaching the desktop layout I'm using and my custom widget is "info-card" component.

Re: Change focus to custom widget

Janos Benyovszki — Tue, 18 Mar 2025 13:20:48 GMT

@SakethN I don't think that the window focus can be customised, but you can open a support ticket with us - https://developer.webex.com/support - and we can confirm it with engineering.

Re: Change focus to custom widget

Thomas G. Johannesen — Thu, 19 Jun 2025 13:48:16 GMT

Hey @SakethN

You can use the parameter

"stopNavigateOnAcceptTask": true,

in your layout file. (On the top where you set your logo etc. )