topic Re: Webex Contact Center Add Button in Webex for Developers

Webex Contact Center Add Button

Ahtasham Alvi — Wed, 26 Mar 2025 05:59:40 GMT

Hi, I'm trying to add a button or icon in the advanceHeader to link my teams sharepoint site, I was able to create the button, but I can't get it working.

Below is my code:

If someone can help with the code or send me a good article on this, that would be great. I looked everywhere but can't find info on creating a link or button.

Thanks in advance.

Re: Webex Contact Center Add Button

Janos Benyovszki — Thu, 27 Mar 2025 08:21:57 GMT

@Ahtasham Alvi we have a few blog posts on how to use CC Widgets, one in particular is about adding a button with a custom function here https://developer.webex.com/blog/unlocking-the-power-of-custom-widgets-in-webex-contact-center .

Here is another one about Header widgets - not exactly what you are described, but might be useful: https://developer.webex.com/blog/developing-with-webex-contact-center-header-widgets-an-rss-feed-reader-example .

Re: Webex Contact Center Add Button

Ahtasham Alvi — Thu, 27 Mar 2025 16:15:15 GMT

Hi Janos, Thank you for your reply.

I have already read those two articles and they are not much help to me. I know they do have great information in them, but not what I'm looking for. In the Power of Custom Widget article, they do mention a button in the header, and they said they would explore this topic in the upcoming blog series ("In our upcoming blog series, we'll explore how to create and customize Header Widgets"). But I'm not able to find that blog.

If you or anyone can tell me what comp and attribute I need to use to make a button that opens a link, that would be great.

Re: Webex Contact Center Add Button

Jeff Marshall — Wed, 09 Apr 2025 15:28:30 GMT

Could you please open a support ticket by sending an email to devsupport@webex.com. We'll need to investigate this further.

Re: Webex Contact Center Add Button

Ahtasham Alvi — Fri, 25 Apr 2025 20:54:56 GMT

Sounds good, I will email you guys. Thank you.