topic Re: WebEx instant connect in Webex for Developers

WebEx instant connect

collinks2 — Mon, 14 Apr 2025 12:10:13 GMT

Hello everyone,

I once set up WebEx instant connect on my domain. I enabled it on instant.webex.com. I can create meeting url and send the links to invitees. This is working very well

Now I want to set it up for my friend. I have enabled the instant connect. I enabled it in the WebEx hun under service apps. When I created a space, I clicked on "Add apps" but unable to see the instant connect

Is there something I am missing? Do I need to create the BOT in the https://developer.webex.com/my-apps/new/bot? In the working domain,I created a BOT but it's not appearing in my WebEx. I thought it's not relevant

Re: WebEx instant connect

Janos Benyovszki — Wed, 16 Apr 2025 13:56:46 GMT

@collinks2 not sure what might be missing here, but the support team for Instant Connect here https://developer.webex.com/docs/instant-connect#support will be able to find it out. Feel free to reach out to them.

Re: WebEx instant connect

collinks2 — Sun, 20 Apr 2025 23:28:58 GMT

thanks

Re: WebEx instant connect

collinks2 — Mon, 21 Apr 2025 15:35:42 GMT

I was able to figure it out. The embedded applications were not enabled. How do i resolve this? "You don't have a guest-to-guest site configured, or your guest-to-guest sites are already assigned to Service Apps".

Re: WebEx instant connect

Janos Benyovszki — Tue, 22 Apr 2025 10:03:43 GMT

@collinks2 This error is usually thrown when you have the guest-meeting:rw scope assigned to your Service App, but your org is not enabled for Guest 2 Guest meetings. Note that Guest 2 Guests meetings as described here are only usable in orgs where that feature has been enabled.

You can create a Sandbox with this feature enabled here and you can then create your service app to test this in that sandbox.

Re: WebEx instant connect

collinks2 — Tue, 22 Apr 2025 20:23:29 GMT

Thanks for your response. I will test in sandbox and revert