Webex webhook not triggering

wei-hong — Thu, 01 May 2025 19:11:58 GMT

Can you help to check why this webhook event is not trigger?

{

"id": "Y2lzY29zcGFyazovL3VybjpURUFNOnVzLXdlc3QtMl9yL1dFQkhPT0svZDQ2OWVkOGUtNzJmMC00NTA2LWIyYzQtZGVkYWFjZTczZDhi",

"name": "int_telephony_calls_deleted",

"targetUrl": "https://www.jobssos.com/connect/webex/webex_webhook.jsp",

"resource": "telephony_calls",

"event": "deleted",

"orgId": "Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi84OWVlZWI2MS1lMGE1LTQ5M2UtYWQ5My0zYTFiMmJmMjJkZjE",

"createdBy": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS9jNTRjZmE0Ni00OGNiLTQwZjMtOGExYS0wYzRiOTRmMjIwNzI",

"appId": "Y2lzY29zcGFyazovL3VzL0FQUExJQ0FUSU9OL0NkNTFmYWM5YWYzNWQxNTkxMjExNTVlMzZhMmE0YTI0N2I1NTFmNGQ2MmM4YWVmMDkwOGY3YWQ3Nzg5NzZmMGZh",

"ownedBy": "creator",

"status": "active",

"created": "2025-05-01T16:41:39.624Z"

}

Re: Webex webhook not triggering

Janos Benyovszki — Fri, 02 May 2025 12:38:34 GMT

@wei-hong difficult to tell, best would be to open a support case for this: https://developer.webex.com/support . Please add the webhook details there and an example callID that was disconnected and you are expecting the deleted event for it.

topic Re: Webex webhook not triggering in Webex for Developers

Webex webhook not triggering

Re: Webex webhook not triggering