How do I send authorization from Webex Web hooks to external service

nsandela — Fri, 09 May 2025 17:53:54 GMT

I have a use case where I want to capture all the actions from Webex messages for reporting purpose. I have created a web-hook that captures the actions from Webex message and then trigger an external service. The external service is a google cloud function and the only way web-hook can post the data is by authenticating the cloud function using a bearer token. How do I setup the web hook for my use case?

Re: How do I send authorization from Webex Web hooks to external servi

sandiban — Mon, 12 May 2025 04:46:11 GMT

Hi @nsandela,
Webex Webhook won't be able to make any external validation for sharing the data externally, outside of Webex scope.
It can be used only for authorizing the data and finally post it to Webex space directly.
But if you want to share that data to some external component, then basically you've to store the data in common-shared locations which can be accessed by Webex as well as Google cloud.
So, basically with the help of the Google cloud authorization (which would be definitely a separate route to access the data than Webex authorization) later, you can access those data.

But directly, you can't post the Webhook data to any third-party platform as of now.

Regards!
Sandip

topic How do I send authorization from Webex Web hooks to external service in Webex for Developers

How do I send authorization from Webex Web hooks to external service

Re: How do I send authorization from Webex Web hooks to external servi