Request for API to Programmatically Update User Status and Availabilit

Kira-Leonhardt — Tue, 17 Jun 2025 13:32:08 GMT

I’m looking for a way to programmatically update a user's status or availability in Webex – similar to how a user can manually set a custom status (text and emoji) or toggle their presence (e.g., Available, Away, Do Not Disturb) in the Webex client.

Currently, the API only supports reading presence data via /v1/people, but there seems to be no documented method for setting or modifying a user's own status via the API.

Would it be possible to expose an endpoint that allows:

Setting a custom status (text + emoji)
Changing availability manually (e.g., Available, DND, Busy)
Scheduling automatic status changes (e.g., via external triggers or calendar events)

Such a feature would greatly benefit teams building integrations, automations, or status sync tools across multiple platforms.

Is there any plan to support this in the near future? If not, I’d like to request this as a feature enhancement to the Webex API platform.

Thanks in advance for your time and support!

Best regards,
Kira

Re: Request for API to Programmatically Update User Status and Availab

sandiban — Wed, 18 Jun 2025 09:05:20 GMT

Hi @Kira-Leonhardt,
Thanks for your patience so far!
Unfortunately /people API currently doesn't support the Webex Users status module and going ahead, Product team is not going to introduce any change on this API either.
There is SCIM APIs for Webex has been introduced for some time now and you can access the Users details from this API as well - https://developer.webex.com/admin/docs/api/v1/scim-2-users (expand the section to check the APIs underlying it)
However, this API doesn't support the Webex Users' status either prominently as of now.
There is a plan to introduce this User status details on SCIM APIs going ahead, but it still needs whole lot of backend work and we don't yet have a concrete ETA of it as of now.

Please let us know for any further queries going ahead.

Regards!
Sandip

topic Request for API to Programmatically Update User Status and Availabilit in Webex for Developers

Request for API to Programmatically Update User Status and Availabilit

Re: Request for API to Programmatically Update User Status and Availab