Webex Calling: Webhook filtering by Calling number

YukioHashimoto — Thu, 07 Aug 2025 07:07:58 GMT

For webex calling calls, we would like to send webhooks only when call is received from specific phone number.

Example: Send webhooks only when calls are from +819000000000.

Case 1. A calls B: webhook is sent
A: Calling (Caller) number: +819000000000 (mobile) <-- match with filter
B: Called (Callee) number: +81566667777 (webex calling, webhook registered)

Case 2. C calls B: webhook is not sent
C: Calling (Caller) number: +81111112222 (fixed phone) <-- no match
B: Called (Callee) number: +81566667777 (webex calling, webhook registered)

"address" filter parameter can be used for webhook filtering by calling number +819000000000 (mobile)?
If not, what are appropriate ways to achieve this?

https://developer.webex.com/admin/docs/api/guides/webhooks#filtering-webhooks

Re: Webex Calling: Webhook filtering by Calling number

Janos Benyovszki — Fri, 08 Aug 2025 08:58:54 GMT

@YukioHashimoto using the address filter you should be able to limit webhooks to calls to a particular number. So mobile number should be valid here. Please test it and see if it works.

topic Re: Webex Calling: Webhook filtering by Calling number in Webex for Developers

Webex Calling: Webhook filtering by Calling number

Re: Webex Calling: Webhook filtering by Calling number