[Room Navigator] Errors on xAPI calls

Benjamin R — Tue, 12 Aug 2025 14:47:26 GMT

Hello,

I’m working on a digital signage application, my mission to add compatibility between Cisco devices and our app.
Using xAPI, I’m unfortunately running into some issues with some requests (Command, Status, etc.).

Here’s the list of requests I’m making:

await xapi.Command.SystemUnit.Boot({ Action: "Restart" })
- code: -32601
- message: "Method not found."
- doc: xCommand SystemUnit Boot
await xapi.Status.SystemUnit.Hardware.DRAM.get()
- code: -32602
- message: "Invalid or missing Path argument"
- doc: xStatus SystemUnit Hardware DRAM
await xapi.Status.Network[1].IPv4.Address.get()
- code: -32602
- message: "Invalid or missing Path argument"
- doc: xConfiguration Network[1] IPv4 Addres
await xapi.Status.SystemUnit.Hardware.Module.DeviceId.get()
- code: -32602
- message: "Invalid or missing Path argument"
- doc: xStatus SystemUnit Hardware Module DeviceId

However, some xAPI calls do work:

await xapi.Status.SystemUnit.Hardware.Module.SerialNumber.get()
- Returns the serial number correctly
await xapi.Config.UserInterface.LedControl.Mode.set('Manual');
await xapi.Command.UserInterface.LedControl.Color.Set({ Color: color });
- Correctly sets the LEDs to the desired color

After setting the player to Persistent Web App, I went to the player’s admin page and:

Set the App URL
NetworkServices > Websocket = FollowHTTPService
NetworkServices > HTTP > Mode = HTTP+HTTPS
WebEngine > Features > XAPI > Peripherals > AllowedHosts > Hosts = my hosts
Security > Xapi WebSocket ApiKey Allowed → true

Player: Cisco Room Navigator – Model TTC5-15

Thanks!

Re: [Room Navigator] Errors on xAPI calls

Janos Benyovszki — Wed, 13 Aug 2025 13:17:26 GMT

@Benjamin R there are a lot of separate error messages in that description. It might be best to open a ticket with the Developer Support team, sharing your macro code and full device logs - https://developer.webex.com/explore/support .

topic [Room Navigator] Errors on xAPI calls in Webex for Developers

[Room Navigator] Errors on xAPI calls

Re: [Room Navigator] Errors on xAPI calls