topic Re: Bulk save Team(s) API - desktopLayoutId - Desktop Layout in Webex for Developers

Bulk save Team(s) API - desktopLayoutId - Desktop Layout

ericnlv — Fri, 29 Aug 2025 16:00:27 GMT

Hello

Trying to use the Bulk save Team(s) API to bulk add Teams. It is working with the exception of desktopLayoutId. Even if I specify the ID of a different desktop layout, once the team is created it is assigned Global Layout, not the layout I specified. Is there a solution to this?

Thanks!

Re: Bulk save Team(s) API - desktopLayoutId - Desktop Layout

Rudrakshi — Tue, 02 Sep 2025 07:48:24 GMT

Hi @ericnlv ,

Please raise a support ticket by sending an email to devsupport@webex.com for further investigation along with the full Bulk save Team(s) API request and response JSON.

Alternatively, you can use Update specific Desktop Layout by ID API to update the existing desktop layout and pass teamIds that specifies the teams id to assign to that Desktop Layout.

Re: Bulk save Team(s) API - desktopLayoutId - Desktop Layout

ericnlv — Mon, 08 Sep 2025 22:24:07 GMT

Rudrakshi

Thank you for the reply. I just tried this again today and now it is working. Someone else must have seen the issue and resolved it. Thanks again!

Eric