topic Re: How can we create webhooks by develper.webex.com? in Webex for Developers

How can we create webhooks by develper.webex.com?

yukio hashimoto — Wed, 15 Oct 2025 11:58:10 GMT

I am trying webhooks. To do easy verification, I am using the tool below.
https://developer.webex.com/meeting/docs/api/v1/webhooks/create-a-webhook

However, this tool does not have "telephony_calls" option in resource pull-down menu.
I remember that previous version of the request tool allowed to create telephony_calls webhooks.

https://developer.webex.com/admin/docs/api/guides/webhooks

Is there anyways to create webhook with "telephony_calls" from the request tool?

Re: How can we create webhooks by develper.webex.com?

Janos Benyovszki — Wed, 15 Oct 2025 12:22:51 GMT

@yukio hashimoto this is a known limitation on the Developer Portal right now. It is in engineering's backlog to add the telephony related resources to the Webhook page, but please note, that this is a Developer Portal inconsistency only. So if you are creating a Webhook in Postman for example and using the telephony related resources, they will work. Please try that.

Re: How can we create webhooks by develper.webex.com?

yukio hashimoto — Wed, 15 Oct 2025 12:40:09 GMT

@Janos Benyovszki Thank you for quick response.
I hope telephony related resources to be available soon.
Meanwhile, I will use Postman. Thank you.

{
  "id": "Y2lzY29zcGFyazovL3VybjpURUFNOnVzLXdlc3QtMl9yL1dFQkhPT0sxxxxxxxxxxxxxxxxxxDM4ZTE5MTkx",
  "name": "myWebhook",
  "targetUrl": "https://xxxxxxxxxwebhook.xxxxx/xxxxxxxxxxxxxx",
  "resource": "telephony_calls",
  "event": "created",
  "orgId": "Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi84NDVlMzgyZi1hZGUzLTQ5Y2YtYWU5Mi1jZjRjZGNmZDE1ODA",
  "createdBy": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS80ZjVjNjk5Yy02ZDZkLTRjNDUtYjU0MC0xZmVhNTBiNGVmNzk",
  "appId": "Y2lzY29zcGFyazovL3VzL0FQUExJQ0FUSU9OL0NmMzkyNWU5NDFmMzhhYTc0M2Y0MmFiNzcwZmZhZjFhNTIyMjcxZDI5OTQ4NDhjNjk2YWMwYTEwN2Q2YTg5MjI3",
  "ownedBy": "creator",
  "status": "active",
  "created": "2025-10-15T12:13:07.676Z",
  "actorId": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS80ZjVjNjk5Yy02ZDxxxxxxxxxxxxxxxxmNzk",
  "data": {
    "eventType": "received",
    "eventTimestamp": "2025-10-15T12:17:30.626Z",
    "callId": "Y2lzY29zcGFyazovL3VybjpURUFNOnVzLXdlc3QtMl9yL0NBTEwvY2FsbGhhbGYtMTkwNDUyNjMxNTA6MA",
    "callSessionId": "MWJjNWMyYmQtYzE1Ni00NWJhLTk4ZWUtZGRjNjZlMzgyMzY0",
    "personality": "terminator",
    "state": "alerting",
    "muteCapable": false,
    "muted": false,
    "remoteParty": {
      "privacyEnabled": true,
      "callType": "external"
    },
    "appearance": 1,
    "created": "2025-10-15T12:17:30.625Z",
    "completedElsewhere": false
  }
}