topic Next-Gen CRM Integrations: Introducing Webex Contact Center for Salesf in Webex for Developers

Next-Gen CRM Integrations: Introducing Webex Contact Center for Salesf

kathyhan — Wed, 03 Dec 2025 15:14:39 GMT

Join us on Wednesday, December 3rd at 10am PDT, to explore the next generation of CRM connectors for Webex Contact Center, highlighted by the launch of our new, native integration for Salesforce Service Cloud Voice providing a seamless experience for agents and supervisors inside of the Salesforce console.

This session will provide a high-level overview of our existing CRM integrations before taking a deep dive into the new Salesforce integration. We will cover a range of practical use cases, a step-by-step guide to implementation, and powerful customization options. Discover how to create a unified and intelligent experience with Webex Contact Center for agents, supervisors and customers integrated within the CRM. Whether you're looking to streamline workflows or build powerful custom solutions, this webinar will equip you with the knowledge to seamlessly connect your CRMs with Webex Contact Center. Live Q&A included!

Save your spot now and transform the way your users connect and collaborate!
Register Here

Re: Next-Gen CRM Integrations: Introducing Webex Contact Center for Sa

kathyhan — Wed, 03 Dec 2025 15:15:57 GMT

The direct link to register for this webinar is available here and you can also view past webinars at https://developer.webex.com/webinars.

Re: Next-Gen CRM Integrations: Introducing Webex Contact Center for Sa

kathyhan — Tue, 09 Dec 2025 19:08:30 GMT

In case you missed the webinar or would like more detailed information about our recent session, we are pleased to share the presentation slides from "Exploring the Next Generation of CRM Connectors for Webex Contact Center," held on December 3, 2025.

This presentation covers a high-level overview of our existing CRM integrations and provides an in-depth look at the new, native integration for Salesforce Service Cloud Voice. Inside, you'll find practical use cases, a step-by-step implementation guide, and powerful customization options designed to help you create a unified and intelligent experience for agents, supervisors, and customers within your CRM.

We hope you find the information valuable. If you have any questions or would like to learn more, please don't hesitate to reach out.