Missing CallId parameter in List Calls API Response

upchaurasia — Fri, 23 Jan 2026 09:22:04 GMT

Hi,

We have developed Webex Calling Connector for Salesforce & ServiceNow CRM. One feature which we have implemented to fetch all calls for Webex user at the time of login through our connector but List Calls API (List Calls | Webex for Developers) JSON response don't have CallId. How can we clear the call if user disconnects the call because on disconnect our application receives event which has CallId parameter. Id parameter in List Calls API (List Calls | Webex for Developers) JSON response do not match with CallId returned from webhook event for disconnect.

Thanks & regards,

Umesh

Re: Missing CallId prameter in List Calls API Response

upchaurasia — Thu, 22 Jan 2026 08:30:05 GMT

I strongly feel callId should be part of List Calls API response. callSessionId will not solve the purpose as callId is required for Hold/Resume/Hangup operation.

Thanks,

Umesh

topic Re: Missing CallId prameter in List Calls API Response in Webex for Developers

Missing CallId parameter in List Calls API Response

Re: Missing CallId prameter in List Calls API Response