topic Re: Auto Attendant API docs in Webex for Developers

Auto Attendant API docs

Raffaele Lagana — Wed, 13 Apr 2022 09:18:34 GMT

I am having hard time locating documentation for auto attendant APIs, such as /config/autoAttendants under the telephone endpoint. I have it working fine, but I am no longer seeing it documented, was that API pulled?

Re: Auto Attendant API docs

Raffaele Lagana — Wed, 13 Apr 2022 09:22:31 GMT

The auto attendant API I think was an older API, at least from what I can see from older tickets looks like it was something that was available somewhere between 2013 and 2017 or so. It is not available any more with our current set of APIs so it would need to be a feature request if you want it to be made available again, one can be created on https://ciscocollabcustomer.ideas.aha.io/

Re: Auto Attendant API docs

Chris Deren — Wed, 13 Apr 2022 12:14:17 GMT

It was not older, it uses the same telephony endpoint that other APIs use, i.e. hunt group, queue, etc. I implemented a tool few weeks ago using this API and went back yesterday to check documentation but it's no longer there. For reference the list API endpoint was:

https://webexapis.com/v1/telephony/config/autoAttendants

It is also still operational as I can execute it. It seems to be the documentation was inadvertently removed. It would be nice to get it back.

Re: Auto Attendant API docs

Raffaele Lagana — Wed, 13 Apr 2022 12:26:15 GMT

You're right, I just found it: https://developer.webex.com/docs/api/v1/webex-calling-organization-settings-with-auto-attendant but seems to be failing with an error so I just reached out to our Engineers to correct it.