https://community.cisco.com/t5/webex-devices/webex-board-display-going-out/m-p/4287013#M156 <P>Hey everyone, our Webex board was updated overnight and came in to this (see attached photo). Called support, its out of warranty but they aren't sure what to do about it. Has anyone had a similar experience and what steps taken?</P> Fri, 05 Feb 2021 21:49:53 GMT Jony-GH 2021-02-05T21:49:53Z https://community.cisco.com/t5/webex-devices/webex-board-display-going-out/m-p/4287013#M156 <P>Hey everyone, our Webex board was updated overnight and came in to this (see attached photo). Called support, its out of warranty but they aren't sure what to do about it. Has anyone had a similar experience and what steps taken?</P> Fri, 05 Feb 2021 21:49:53 GMT https://community.cisco.com/t5/webex-devices/webex-board-display-going-out/m-p/4287013#M156 Jony-GH 2021-02-05T21:49:53Z https://community.cisco.com/t5/webex-devices/webex-board-display-going-out/m-p/4291026#M161 <P>This might've already been tried but, does the backlight screen change if you try to adjust the brightness?</P> Fri, 12 Feb 2021 21:59:50 GMT https://community.cisco.com/t5/webex-devices/webex-board-display-going-out/m-p/4291026#M161 yhung 2021-02-12T21:59:50Z https://community.cisco.com/t5/webex-devices/webex-board-display-going-out/m-p/4291082#M162 Yep, adjusting the brightness doesn’t affect it as its the actual LED lighting I believe.<BR /> Sat, 13 Feb 2021 00:58:19 GMT https://community.cisco.com/t5/webex-devices/webex-board-display-going-out/m-p/4291082#M162 Jony-GH 2021-02-13T00:58:19Z https://community.cisco.com/t5/webex-devices/webex-board-display-going-out/m-p/4291941#M163 <P>Did you try to a factory reset of the device? Certainly couldn't hurt</P> Mon, 15 Feb 2021 18:29:02 GMT https://community.cisco.com/t5/webex-devices/webex-board-display-going-out/m-p/4291941#M163 chrisconnolly 2021-02-15T18:29:02Z