topic Re: Webex Board Pro in Webex Devices

Webex Board Pro

torrence-smith — Fri, 20 Sep 2024 11:55:22 GMT

I am trying to use the Microsoft Teams app to join a Teams meeting. I put my meeting ID and passcode in and for commercial Teams meetings there are no issues joining a Teams meeting, however when I do the same process for a Teams meeting for Government, I am unable to connect. Commercial Teams URL is "https://teams.microsoft.com/l/meetup-join" whereas Government Teams URL is "https://gov.teams.microsoft.us/l/meetup-join". I am told that by default the Webex Board Teams app is hardcoded to only use the commercial URL. Is this true? Has anyone ever successfully joined a Teams meeting in the Microsoft Community Cloud from a Webex Board Pro using the Microsoft Teams App?

Re: Webex Board Pro

Ashish Patel — Fri, 20 Sep 2024 12:08:28 GMT

https://help.webex.com/en-us/article/nsx4cpe/Enable-WebRTC-and-CVI-to-join-a-Microsoft-Teams-Meeting-from-Board,-Desk,-andRoom-Series
Seems like it should work and you may have to open a TAC case
"For WebRTC joins, the following URLs are supported: teams.microsoft.com, gov.teams.microsoft.us, dod.teams.microsoft.us, login.microsoftonline.us, login.microsoftonline.com, and app.whiteboard.microsoft.com"

Re: Webex Board Pro

torrence-smith — Fri, 20 Sep 2024 12:15:49 GMT

Thank you. I opened a case with Cisco ad they are the one who said I couldn't join the Gov Teams meeting because of the URL. I was trying to see if this was a similar behavior for others.

Re: Webex Board Pro

torrence-smith — Sun, 22 Sep 2024 13:53:55 GMT

As stated earlier, TAC was opened. Looking to see if anyone natively has been able to achieve joining a MS Teams meeting commercially and with Teams government from a Webex board using the meeting ID and passcode via WebRTC.