https://community.cisco.com/t5/webex-devices/no-connection-to-the-communication-service/m-p/5277095#M1978 <P>Hello, I hope you can help me!</P><P>Unfortunately, our WebEx hardware (Codec EQ with Soundbar and Roombar Pro) is currently not working as it should.</P><P>When starting a WebEx meeting, the error message “Could not reach the communication service, please try again!” appears very often.</P><P>Joining a room similar problem, either it cannot find a contact in the address book or could not call the employee room.</P><P>All connection tests have green check marks, DNS and IP also work.</P> Tue, 01 Apr 2025 08:12:47 GMT Frank-Hempel 2025-04-01T08:12:47Z https://community.cisco.com/t5/webex-devices/no-connection-to-the-communication-service/m-p/5277095#M1978 <P>Hello, I hope you can help me!</P><P>Unfortunately, our WebEx hardware (Codec EQ with Soundbar and Roombar Pro) is currently not working as it should.</P><P>When starting a WebEx meeting, the error message “Could not reach the communication service, please try again!” appears very often.</P><P>Joining a room similar problem, either it cannot find a contact in the address book or could not call the employee room.</P><P>All connection tests have green check marks, DNS and IP also work.</P> Tue, 01 Apr 2025 08:12:47 GMT https://community.cisco.com/t5/webex-devices/no-connection-to-the-communication-service/m-p/5277095#M1978 Frank-Hempel 2025-04-01T08:12:47Z