Getting Cisco 4321 gatewate/CUBE to register to webex hub

Michael Martin — Wed, 06 Apr 2022 13:17:41 GMT

I am unable to register my 4321 router to the webex portal. Receiveing 401/407 response missing Authentication header.

Modified Gateway Configuration

crypto pki trustpoint SLA-TrustPoint
enrollment pkcs12
revocation-check crl
!
!
crypto pki certificate chain SLA-TrustPoint
certificate ca 01
30820321 30820209 A0030201 02020101 300D0609 2A864886 F70D0101 0B050030
32310E30 0C060355 040A1305 43697363 6F312030 1E060355 04031317 43697363
6F204C69 63656E73 696E6720 526F6F74 20434130 1E170D31 33303533 30313934
3834375A 170D3338 30353330 31393438 34375A30 32310E30 0C060355 040A1305
43697363 6F312030 1E060355 04031317 43697363 6F204C69 63656E73 696E6720
526F6F74 20434130 82012230 0D06092A 864886F7 0D010101 05000382 010F0030
82010A02 82010100 A6BCBD96 131E05F7 145EA72C 2CD686E6 17222EA1 F1EFF64D
CBB4C798 212AA147 C655D8D7 9471380D 8711441E 1AAF071A 9CAE6388 8A38E520
1C394D78 462EF239 C659F715 B98C0A59 5BBB5CBD 0CFEBEA3 700A8BF7 D8F256EE
4AA4E80D DB6FD1C9 60B1FD18 FFC69C96 6FA68957 A2617DE7 104FDC5F EA2956AC
7390A3EB 2B5436AD C847A2C5 DAB553EB 69A9A535 58E9F3E3 C0BD23CF 58BD7188
68E69491 20F320E7 948E71D7 AE3BCC84 F10684C7 4BC8E00F 539BA42B 42C68BB7
C7479096 B4CB2D62 EA2F505D C7B062A4 6811D95B E8250FC4 5D5D5FB8 8F27D191
C55F0D76 61F9A4CD 3D992327 A8BB03BD 4E6D7069 7CBADF8B DF5F4368 95135E44
DFC7C6CF 04DD7FD1 02030100 01A34230 40300E06 03551D0F 0101FF04 04030201
06300F06 03551D13 0101FF04 05300301 01FF301D 0603551D 0E041604 1449DC85
4B3D31E5 1B3E6A17 606AF333 3D3B4C73 E8300D06 092A8648 86F70D01 010B0500
03820101 00507F24 D3932A66 86025D9F E838AE5C 6D4DF6B0 49631C78 240DA905
604EDCDE FF4FED2B 77FC460E CD636FDB DD44681E 3A5673AB 9093D3B1 6C9E3D8B
D98987BF E40CBD9E 1AECA0C2 2189BB5C 8FA85686 CD98B646 5575B146 8DFC66A8
467A3DF4 4D565700 6ADF0F0D CF835015 3C04FF7C 21E878AC 11BA9CD2 55A9232C
7CA7B7E6 C1AF74F6 152E99B7 B1FCF9BB E973DE7F 5BDDEB86 C71E3B49 1765308B
5FB0DA06 B92AFE7F 494E8A9E 07B85737 F3A58BE1 1A48A229 C37C1E69 39F08678
80DDCD16 D6BACECA EEBC7CF9 8428787B 35202CDC 60E4616A B623CDBD 230E3AFB
418616A9 4093E049 4D10AB75 27E86F73 932E35B5 8862FDAE 0275156F 719BB2F0
D697DF7F 28
quit
!
crypto pki certificate pool
cabundle nvram:ios_core.p7b
!
!
!
!
voice service voip
ip address trusted list
ipv4 85.119.56.0 255.255.254.0
ipv4 128.177.14.0 255.255.255.0
ipv4 128.177.36.0 255.255.255.0
ipv4 135.84.168.0 255.255.248.0
ipv4 139.177.64.0 255.255.248.0
ipv4 139.177.72.0 255.255.254.0
ipv4 185.115.196.0 255.255.252.0
ipv4 199.19.196.0 255.255.254.0
ipv4 199.19.199.0 255.255.255.0
ipv4 199.59.64.0 255.255.248.0
ipv4 23.89.76.128 255.255.255.128
ipv4 170.72.29.0 255.255.255.0
ipv4 170.72.17.128 255.255.255.128
ipv4 170.72.0.128 255.255.255.128
ipv4 170.72.82.0 255.255.255.128
media bulk-stats
allow-connections sip to sip
no supplementary-service sip refer
no supplementary-service sip handle-replaces
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
stun
stun flowdata agent-id 1 boot-count 12
stun flowdata shared-secret 7 08114D5D1A0E0A05165A5E576E
sip
early-offer forced
g729 annexb-all
!
!
voice class uri 200 sip
pattern dtg=mike.cube5027.lgu
voice class codec 99
codec preference 1 g711ulaw
codec preference 2 g711alaw
!
voice class stun-usage 200
stun usage firewall-traversal flowdata
stun usage ice lite
!
!
voice class sip-profiles 200
request ANY sip-header SIP-Req-URI modify "sips:(.*)" "sip:\1"
request ANY sip-header To modify "<sips:(.*)" "<sip:\1"
request ANY sip-header From modify "<sips:(.*)" "<sip:\1"
request ANY sip-header Contact modify "<sips:(.*)>" "<sip:\1;transport=tls>"
response ANY sip-header To modify "<sips:(.*)" "<sip:\1"
response ANY sip-header From modify "<sips:(.*)" "<sip:\1"
response ANY sip-header Contact modify "<sips:(.*)" "<sip:\1"
request ANY sip-header P-Asserted-Identity modify "sips:(.*)" "sip:\1"
request ANY sip-header From modify ">" ";otg=mike-cube5027_lgu>"
request ANY sip-header P-Asserted-Identity modify "sips:(.*)" "sip:\1"
!
!
!
voice class tenant 200
registrar dns:71606684.cisco-bcld.com scheme sips expires 240 refresh-ratio 50 tcp tls
credentials number Mike-CUBE5027_LGU username Mike-CUBE5027_LGU password 6 ZZI^JYT]G[fRWEROPaXTAIVBDUd\VNGcXXGD realm BroadWorks
authentication username Mike-CUBE5027_LGU password 6 [GAWa\FBdCZMWAPfKfF`UUZ\W\KPbb[IdCFR realm BroadWorks
authentication username Mike-CUBE5027_LGU password 6 JGWfL_^h]IcRDiNXS^aGJKJhYWI]DO_fa]Ae realm 71606684.cisco-bcld.com
sip-server dns:71606684.cisco-bcld.com
connection-reuse
srtp-crypto 200
session transport tcp tls
url sips
error-passthru
asserted-id pai
bind control source-interface GigabitEthernet0/0/0
bind media source-interface GigabitEthernet0/0/0
no pass-thru content custom-sdp
sip-profiles 200
outbound-proxy dns:ch02.sipconnect-us.bcld.webex.com
privacy-policy passthru
!
voice class srtp-crypto 200
crypto 1 AES_CM_128_HMAC_SHA1_80
!
license udi pid ISR4321/K9 sn FDO19411F5G
license accept end user agreement
license boot level uck9
memory free low-watermark processor 67076
!
interface GigabitEthernet0/0/0
ip address 192.168.10.15 255.255.255.0
media-type rj45
negotiation auto
!

dial-peer voice 1 voip
description INCOMING SIP
session protocol sipv2
incoming called-number .
!
dial-peer voice 200201 voip
description Inbound/Outbound Webex Calling
max-conn 250
destination-pattern BAD.BAD
session protocol sipv2
session target sip-server
session transport tcp tls
incoming uri request 200
voice-class codec 99
voice-class stun-usage 200
no voice-class sip localhost
dtmf-relay rtp-nte
srtp
no vad
!
!
sip-ua
retry invite 3
timers trying 200
transport tcp tls v1.2
connection-reuse
crypto signaling default trustpoint sampleTP cn-san-validate server
tcp-retry 1000
!
!

Sent:
REGISTER sip:71606684.cisco-bcld.com:5061 SIP/2.0
Via: SIP/2.0/TLS 192.168.10.15:5061;branch=z9hG4bK6650D
From: <sip:Mike-CUBE5027_LGU@71606684.cisco-bcld.com;otg=mike-cube5027_lgu>;tag=69F12C-CA3
To: <sip:Mike-CUBE5027_LGU@71606684.cisco-bcld.com>
Date: Wed, 06 Apr 2022 07:56:14 GMT
Call-ID: FFFFFFFFE89D1F2E-FFFFFFFFB4B311EC-FFFFFFFF8006FD92-7A6EC45C
User-Agent: Cisco-SIPGateway/IOS-16.12.5
Max-Forwards: 70
Timestamp: 1649231774
CSeq: 8 REGISTER
Contact: <sip:Mike-CUBE5027_LGU@192.168.10.15:5061;transport=tls>
Expires: 240
Supported: path
Content-Length: 0

Apr 6 07:56:14.237: //-1/xxxxxxxxxxxx/SIP/Info/info/1024/httpish_msg_free: Freed msg=0x7F145EFA0BE0
Apr 6 07:56:14.275: //-1/xxxxxxxxxxxx/SIP/Transport/sip_find_connid_by_fd: Map fd 2 to index 3

Apr 6 07:56:14.276: //-1/xxxxxxxxxxxx/SIP/Info/notify/512/sip_tls_tcp_read_socket:
ReadBlock nbytes 467 offset 0
Apr 6 07:56:14.276: //-1/xxxxxxxxxxxx/SIP/Info/info/1024/httpish_msg_create: created msg=0x7F145EFA0BE0 with refCount = 1
Apr 6 07:56:14.276: //-1/xxxxxxxxxxxx/SIP/Info/info/1024/httpish_msg_create: created msg=0x7F14540952D8 with refCount = 1
Apr 6 07:56:14.276: //-1/xxxxxxxxxxxx/SIP/Info/info/1024/httpish_msg_free: Freed msg=0x7F145EFA0BE0
Apr 6 07:56:14.276: //-1/xxxxxxxxxxxx/SIP/Info/info/4096/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 2 for event 1
Apr 6 07:56:14.276: //-1/xxxxxxxxxxxx/SIP/Transport/sipTransportProcessNWNewConnMsg: context=0x7F144BC47158
Apr 6 07:56:14.276: //-1/xxxxxxxxxxxx/SIP/Transport/sipConnectionManagerProcessNewConnMsg: gConnTab=0x7F144BC47158, remote_addr=139.177.65.12, remote_port=8934, local_addr=192.168.10.15, local_port=14389, connid=3, transport=TLS Over TCP
Apr 6 07:56:14.277: //-1/xxxxxxxxxxxx/SIP/Info/info/4608/sipHolderGetConnInstance: Return existing connection for port 8934 connId 3
Apr 6 07:56:14.277: //-1/xxxxxxxxxxxx/SIP/Info/verbose/4096/ccsip_new_msg_preprocessor: Checking Invite Dialog
Apr 6 07:56:14.277: //109/000000000000/SIP/Info/info/1024/sipSPIMatchRespToReqTran: removing unneeded z9hG4bK6650D from via branch list
Apr 6 07:56:14.277: //-1/xxxxxxxxxxxx/SIP/Info/info/1024/httpish_msg_lock: Increment msg (0x7F14540952D8) counter, current msg->refCount = 2
Apr 6 07:56:14.277: //109/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via:SIP/2.0/TLS 192.168.10.15:5061;received=68.82.162.36;branch=z9hG4bK6650D
From:<sip:Mike-CUBE5027_LGU@71606684.cisco-bcld.com;otg=mike-cube5027_lgu>;tag=69F12C-CA3
To:<sip:Mike-CUBE5027_LGU@71606684.cisco-bcld.com>;tag=1214646026-1649249497888
Call-ID:FFFFFFFFE89D1F2E-FFFFFFFFB4B311EC-FFFFFFFF8006FD92-7A6EC45C
CSeq:8 REGISTER
Session-ID:05e2976500804f4ba50dbf21e761a123;remote=09960ded0080403ba2779535fd11e312
Content-Length:0

Apr 6 07:56:14.277: //109/000000000000/SIP/Info/verbose/1024/sipSPICheckResponseExt: non-INVITE response with no RSEQ - do not disable IS_REL1XX
Apr 6 07:56:14.278: //109/000000000000/SIP/Error/sipSPIHandleAuthChallenge:
401/407 response missing Authenticate header
Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/info/262144/sipSPIDecrementOverloadCount: Count:Local 0 Global 0
Apr 6 07:56:14.278: //109/000000000000/SIP/Error/ccsip_api_register_result_ind:
Message Code Class 4xx Method Code 100 received for REGISTER
Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/critical/262144/ccsipRegisterClearCallCountZeroTimer: Clearing call count zero timer

Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/critical/4096/ccsipRegisterStopCallCountZeroTimer: Uninitialized timer
Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/verbose/262144/ccsipGetCCBFromRCB: Retrived CCB pointer [0x0]
Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/verbose/4096/ccsip_spi_register_free_rcb: Freeing rcb [0x7F1454289628]
Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/notify/262144/ccsip_register_reset_dns_cache: CCSIP_REGISTER:: registrar 0 DNS resolved addr reset
Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/info/1024/httpish_msg_free: Decrement msg (0x7F14540952D8) counter, current msg->refCount = 1
Apr 6 07:56:14.278: //109/000000000000/SIP/Info/notify/262144/sipSPIRegPthruProcessResponse: Processing response w/ resp code == 401
Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/verbose/262144/sipSPIGetRPCBFromRCB: Retreiving RCB [0x7F1454275C50] from RPCB [0x0]
Apr 6 07:56:14.278: //109/000000000000/SIP/Info/critical/262144/sipSPIRegPthruProcessResponse: Error NO RPCB

Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/info/2048/ccsipRegisterStartRCBTimer: Starting timer for pattern Mike-CUBE5027_LGU for 120 seconds
Apr 6 07:56:14.278: //-1/xxxxxxxxxxxx/SIP/Info/verbose/4096/sipSPIDeleteContextFromTable: Context for key=[110] removed.
Apr 6 07:56:14.279: //109/000000000000/SIP/Info/verbose/4096/sipSPIUdeleteCcbFromTable: Deleting from table. ccb=0x7F145B6676D8 key=FFFFFFFFE89D1F2E-FFFFFFFFB4B311EC-FFFFFFFF8006FD92-7A6EC45C
Apr 6 07:56:14.279: //109/000000000000/SIP/Info/verbose/4096/sipSPIFlushEventBufferQueue: There are 0 events on the internal queue that are going to be free'd
Apr 6 07:56:14.279: //109/000000000000/SIP/Error/sipSPIFlushDeferredQueue:
Invalid deferredQueue
Apr 6 07:56:14.279: //-1/xxxxxxxxxxxx/SIP/Transport/sipConnectionManagerUnregisterCtxtInConnection: gConnTab=0x7F144BC47158, addr=139.177.65.12, port=8934, local_addr=192.168.10.15, unregistering context=0x7F145B6676D8
Apr 6 07:56:14.279: //-1/xxxxxxxxxxxx/SIP/Transport/sipInstancePurgeContextInConnection: Purging context gcb=0x7F145B6676D8 from the connection=0x7F144C0A2E68 context list
Apr 6 07:56:14.279: //109/000000000000/SIP/Info/verbose/1/sipSPI_ipip_free_codec_profile: Codec Profiles Freed
Apr 6 07:56:14.279: //109/000000000000/SIP/Info/info/8192/sipSPIStopOverlapInfoTimer: Stopping Overlap Info Timer
Apr 6 07:56:14.279: //109/000000000000/SIP/Info/verbose/4096/sipSPIUfreeOneCCB: Freeing ccb 0x7F145B6676D8
Apr 6 07:56:14.279: //-1/xxxxxxxxxxxx/SIP/Info/verbose/4096/sipSPIGetContextFromTable: NO context for key[110]
Apr 6 07:56:14.279: //-1/xxxxxxxxxxxx/SIP/Info/info/1024/httpish_msg_free: Freed msg=0x7F14540952D8
Apr 6 07:56:14.323: //-1/xxxxxxxxxxxx/SIP/Info/critical/2048/getDialPeerOrTenantOrGlobalConfigWithLevel: Tenant-tag <200> passed in function argument is not the same as configured in dial-peer <2> with tenant <0>
Apr 6 07:56:14.323: //-1/xxxxxxxxxxxx/SIP/Info/verbose/512/ccsip_get_vrf_from_sip_bind: vrfid 0 for tag 2, sip_vrfid 0, voice_vrfid 0
Apr 6 07:56:14.323: //-1/xxxxxxxxxxxx/SIP/Info/verbose/4096/sipSPIAddContextToTable: Added context(0x7F145B6676D8) with key=[111] to table
Apr 6 07:56:14.324: //-1/000000000000/SIP/Info/info/4096/ccsip_ipip_media_service_init:
Apr 6 07:56:14.324: //-1/000000000000/SIP/Info/info/4096/ccsip_tdmip_media_service_init:
Apr 6 07:56:14.324: //-1/000000000000/SIP/Info/verbose/36864/ccsip_ipip_media_forking_init: MF: Queue is initialised..
Apr 6 07:56:14.324: //-1/000000000000/SIP/Info/verbose/4097/ccsip_platform_init_ccb: Initialising rtp session queue
Apr 6 07:56:14.324: //-1/xxxxxxxxxxxx/SIP/Info/info/64/sipSPISetSipProfilesTag: voice class SIPProfiles tag is set : 200
Apr 6 07:56:14.324: //-1/000000000000/SIP/Info/notify/262144/ccsipRegisterSetTargetInfo: p2p mode with Registrar Server = dns:71606684.cisco-bcld.com
Apr 6 07:56:14.324: //-1/000000000000/SIP/Info/verbose/262144/ccsipRegisterSetTargetInfo: Parsing The Registrar Address
Apr 6 07:56:14.324: //-1/xxxxxxxxxxxx/SIP/Info/critical/2048/getDialPeerOrTenantOrGlobalConfigWithLevel: Tenant-tag <200> passed in function argument is not the same as configured in dial-peer <1> with tenant <0>
Apr 6 07:56:14.324: //-1/xxxxxxxxxxxx/SIP/Info/verbose/5120/sipSPIGetOutboundHostAndDestHostPrivate: CCSIP: target_host : 71606684.cisco-bcld.com target_port : 5061

Apr 6 07:56:14.324: //-1/xxxxxxxxxxxx/SIP/Info/verbose/5120/sipSPIGetOutboundHostAndDestHostPrivate: CCSIP: outbound_host : ch02.sipconnect-us.bcld.webex.com outbound_port : 5060

Apr 6 07:56:14.324: //-1/000000000000/SIP/Info/critical/8192/sipSPIOutboundProxyReuse: Do not reuse Outbound Proxy IP adress and Port
Apr 6 07:56:14.324: //-1/000000000000/SIP/Info/verbose/262144/ccsip_spi_outgoing_register: ccb's vrfid is set to 0
Apr 6 07:56:14.325: //-1/000000000000/SIP/State/sipSPIChangeState: 0x7F145B6676D8 : State change from (STATE_NONE, SUBSTATE_NONE) to (STATE_IDLE, SUBSTATE_NONE)
Apr 6 07:56:14.325: //-1/000000000000/SIP/Info/verbose/6144/ccsip_spi_registrar_add_expires_header: Inside ccsip_spi_registrar_add_expires_header for Expires
Apr 6 07:56:14.325: //-1/000000000000/SIP/Info/info/2048/sipSPIGetExtensionCfg: SIP extension config:1, check sys cfg:1
Apr 6 07:56:14.325: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_OUTBOUND_REGISTER
Apr 6 07:56:14.325: //-1/xxxxxxxxxxxx/SIP/Info/info/262144/sipSPIIncrementOverloadCount: Local 1 Global 1
Apr 6 07:56:14.325: //-1/xxxxxxxxxxxx/SIP/Info/info/4096/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 40
Apr 6 07:56:14.325: //-1/000000000000/SIP/Info/verbose/262144/act_idle_outgoing_register: In act_idle_outgoing_register

Apr 6 07:56:14.325: //110/000000000000/SIP/Info/info/262144/act_idle_outgoing_register: Send REGISTER to ch02.sipconnect-us.bcld.webex.com:5061

Apr 6 07:56:14.325: //110/000000000000/SIP/Info/verbose/4096/sipSPIUaddCcbToUACTable: ****Adding to UAC table.0x7F145B6676D8 FFFFFFFFE88F1535-FFFFFFFFB4B311EC-FFFFFFFF8005FD92-7A6EC45C
Apr 6 07:56:14.325: //110/000000000000/SIP/Info/verbose/4096/sipSPIUaddCcbToTable: Added to table. ccb=0x7F145B6676D8 key=FFFFFFFFE88F1535-FFFFFFFFB4B311EC-FFFFFFFF8005FD92-7A6EC45C balance 1
Apr 6 07:56:14.326: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_DNS_RESOLVE
Apr 6 07:56:14.326: //110/000000000000/SIP/State/sipSPIChangeState: 0x7F145B6676D8 : State change from (STATE_IDLE, SUBSTATE_NONE) to (STATE_IDLE, SUBSTATE_SENT_DNS)
Apr 6 07:56:14.326: //110/000000000000/SIP/State/sipSPIChangeState: 0x7F145B6676D8 : State change from (STATE_IDLE, SUBSTATE_SENT_DNS) to (SIP_STATE_OUTGOING_REGISTER, SUBSTATE_SENT_DNS)
Apr 6 07:56:14.326: //-1/xxxxxxxxxxxx/SIP/Info/notify/8192/sip_dns_type_srv_query: TYPE SRV query for _sips._tcp.ch02.sipconnect-us.bcld.webex.com and type:1
Apr 6 07:56:14.327: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/sip_dns_type_srv_query: Server Name sipconnect02ac-us.bcld.webex.com
Priority 5 Weight 50 Port 8934
Apr 6 07:56:14.327: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/sip_dns_type_srv_query: Server Name sipconnect01ac-us.bcld.webex.com
Priority 10 Weight 50 Port 8934
Apr 6 07:56:14.328: //-1/xxxxxxxxxxxx/SIP/Info/verbose/4096/sip_dns_type_srv_query: Calculating Random Number : 11555 factor 1311 value 8
Apr 6 07:56:14.328: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/sip_dns_type_srv_query: Selected Server is sipconnect02ac-us.bcld.webex.com
Apr 6 07:56:14.329: //-1/xxxxxxxxxxxx/SIP/Info/notify/8192/sip_dns_type_a_query: TYPE A query successful for sipconnect02ac-us.bcld.webex.com
Apr 6 07:56:14.329: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/sip_dns_type_a_query: ttl for A records = 646 seconds
Apr 6 07:56:14.329: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/sip_dns_type_srv_query: IP Address of sipconnect02ac-us.bcld.webex.com is:

Apr 6 07:56:14.329: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/sip_dns_type_srv_query: 139.177.65.12

Apr 6 07:56:14.329: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/sip_dns_type_srv_query: ttl for SRV records = 299seconds
Apr 6 07:56:14.330: //-1/xxxxxxxxxxxx/SIP/Info/info/4096/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 2 for event 43
Apr 6 07:56:14.330: //-1/xxxxxxxxxxxx/SIP/Info/info/4096/sipSPICacheHostToCCB: sipSPICacheHostToCCB dnsResponse.num_hosts = 1
Apr 6 07:56:14.330: //-1/xxxxxxxxxxxx/SIP/Info/info/4096/sipSPICacheHostToCCB: IP Address No. 1, IP address 139.177.65.12
Apr 6 07:56:14.330: //-1/xxxxxxxxxxxx/SIP/Info/critical/2048/getDialPeerOrTenantOrGlobalConfigWithLevel: Tenant-tag <200> passed in function argument is not the same as configured in dial-peer <2> with tenant <0>
Apr 6 07:56:14.330: //-1/xxxxxxxxxxxx/SIP/Info/verbose/512/ccsip_get_vrf_from_sip_bind: vrfid 0 for tag 2, sip_vrfid 0, voice_vrfid 0
Apr 6 07:56:14.330: //110/000000000000/SIP/Info/info/8192/resolve_sig_ip_address_to_bind: VRF id = 0
Apr 6 07:56:14.330: //110/000000000000/SIP/Info/info/8192/resolve_sig_ip_address_to_bind: VRF id = 0
Apr 6 07:56:14.330: //110/000000000000/SIP/Info/info/8192/resolve_sig_ip_address_to_bind: sip-ua conn_reuse configured
Apr 6 07:56:14.330: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/ccsip_get_ifaddress: ip_address IPv4 192.168.10.15 for SIP
Apr 6 07:56:14.330: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/resolve_ip_address_to_bind: ip_get_ifaddress IPv4 192.168.10.15 for SIP
Apr 6 07:56:14.330: //110/000000000000/SIP/Info/info/8192/resolve_sig_ip_address_to_bind: signaling bind address : 192.168.10.15
Apr 6 07:56:14.330: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/resolve_sig_ip_address_to_bind: bind_inuse: 1conn_reuse: 1
Apr 6 07:56:14.330: //-1/xxxxxxxxxxxx/SIP/Info/critical/2048/getDialPeerOrTenantOrGlobalConfigWithLevel: Tenant-tag <200> passed in function argument is not the same as configured in dial-peer <2> with tenant <0>
Apr 6 07:56:14.331: //-1/xxxxxxxxxxxx/SIP/Info/info/8192/resolve_sig_ip_address_to_bind: return addr 192.168.10.15
Apr 6 07:56:14.331: //-1/xxxxxxxxxxxx/SIP/Info/notify/262144/ccsip_api_register_target_dns_resolved: ttl = 299
Apr 6 07:56:14.331: //-1/xxxxxxxxxxxx/SIP/Info/verbose/4096/ccsip_spi_register_get_rcb: Getting New RCB [0x7F145428B2B0]
Apr 6 07:56:14.331: //-1/xxxxxxxxxxxx/SIP/Info/notify/262144/ccsip_register_set_dns_resolved_address: CCSIP_REGISTER:: registrar 0 DNS resolved addr set to 139.177.65.12:8934
Apr 6 07:56:14.331: //-1/xxxxxxxxxxxx/SIP/Info/info/2048/ccsipRegisterStartRCBTimer: Starting timer for pattern 810 for 3600 seconds
Apr 6 07:56:14.331: //110/000000000000/SIP/State/sipSPIChangeState: 0x7F145B6676D8 : State change from (SIP_STATE_OUTGOING_REGISTER, SUBSTATE_SENT_DNS) to (SIP_STATE_OUTGOING_REGISTER, SUBSTATE_NONE)
Apr 6 07:56:14.331: //-1/xxxxxxxxxxxx/SIP/Info/info/1024/httpish_msg_create: created msg=0x7F145EFA0BE0 with refCount = 1
Apr 6 07:56:14.331: //110/000000000000/SIP/Info/verbose/8192/sipSPIPresendProcessing: Presend Processing called for 8 event
Apr 6 07:56:14.331: //-1/xxxxxxxxxxxx/SIP/Info/verbose/8192/sipSPIRetrieveOutgoingPassThruData: Retrieving Data from RCB
Apr 6 07:56:14.331: //-1/xxxxxxxxxxxx/SIP/Info/verbose/8192/sipSPIRetrieveOutgoingPassThruData: Retrieving Data from RCB
Apr 6 07:56:14.331: //-1/xxxxxxxxxxxx/SIP/Info/verbose/8192/sipSPISetDateHeader: Clock Time Zone is UTC, same as GMT: Using GMT
Apr 6 07:56:14.331: //110/000000000000/SIP/Info/info/2048/sipSPIGetExtensionCfg: SIP extension config:1, check sys cfg:1
Apr 6 07:56:14.331: //110/000000000000/SIP/Info/info/2048/sipSPIGetExtensionCfg: SIP extension config:1, check sys cfg:1
Apr 6 07:56:14.331: //110/000000000000/SIP/Info/info/4096/sipSPISendRegister: Associated container=0x7F14540C60F8 to Register
Apr 6 07:56:14.332: //-1/xxxxxxxxxxxx/SIP/Info/verbose/8192/sipSPIAppHandleContainerBody: sipSPIAppHandleContainerBody len 0
Apr 6 07:56:14.332: //110/000000000000/SIP/Transport/sipSPISendRegister: Sending REGISTER to the transport layer
Apr 6 07:56:14.332: //110/000000000000/SIP/Transport/sipSPIGetSwitchTransportFlag: Return the Global configuration, Switch Transport is FALSE
Apr 6 07:56:14.332: //110/000000000000/SIP/Transport/sipSPITransportSendMessage: msg=0x7F145EFA0BE0, addr=139.177.65.12, port=8934, sentBy_port=0, local_addr=192.168.10.15, is_req=1, transport=4, switch=0, callBack=0x563F7F1CC2B0
Apr 6 07:56:14.332: //-1/xxxxxxxxxxxx/SIP/Info/info/64/sip_profiles_application_modify_req_uri: Req URI before modification : REGISTER sips:71606684.cisco-bcld.com:5061 SIP/2.0
Apr 6 07:56:14.332: //110/000000000000/SIP/Info/info/64/sip_profiles_check_and_get_variables_in_replace_pattern: substituted_replace_pattern : sip:\
Apr 6 07:56:14.332: //110/000000000000/SIP/Info/info/64/sip_profiles_check_and_get_variables_in_replace_pattern: configured_replace_pattern : 1
Apr 6 07:56:14.332: //-1/xxxxxxxxxxxx/SIP/Info/info/64/sip_profiles_application_modify_req_uri: Req URI after modification : REGISTER sip:71606684.cisco-bcld.com:5061 SIP/2.0
VG4321#

Re: Getting Cisco 4321 gatewate/CUBE to register to webex hub

Vaijanath Sonvane — Mon, 19 May 2025 15:47:53 GMT

The problem is always with the Credential Number and Username/Password. I have seen similar problem where Username is being configured as Credential Number (Line/Port) field. These are different fields. Please refer below from the configuration guide.

Your configuration needs to be:

voice class tenant 100
  registrar dns:98027369.us10.bcld.webex.com scheme sips expires 240 refresh-ratio 50 tcp tls
  credentials number Dallas1171197921_LGU username Dallas1463285401_LGU password 0 9Wt[M6ifY+ realm BroadWorks
  authentication username Dallas1463285401_LGU password 0 9Wt[M6ifY+ realm BroadWorks
  authentication username Dallas1463285401_LGU password 0 9Wt[M6ifY+ realm 98027369.us10.bcld.webex.com
  no remote-party-id
  sip-server dns:98027369.us10.bcld.webex.com
  connection-reuse
  srtp-crypto 100
  session transport tcp tls 
  no session refresh
  url sips 
  error-passthru
  rel1xx disable
  asserted-id pai 
  bind control source-interface GigabitEthernet0/0/1
  bind media source-interface GigabitEthernet0/0/1
  no pass-thru content custom-sdp 
  sip-profiles 100 
  outbound-proxy dns:dfw04.sipconnect-us.bcld.webex.com  
  privacy-policy passthru

topic Re: Getting Cisco 4321 gatewate/CUBE to register to webex hub in Webex Devices

Getting Cisco 4321 gatewate/CUBE to register to webex hub

Re: Getting Cisco 4321 gatewate/CUBE to register to webex hub

Re: Getting Cisco 4321 gatewate/CUBE to register to webex hub

Re: Getting Cisco 4321 gatewate/CUBE to register to webex hub

Re: Getting Cisco 4321 gatewate/CUBE to register to webex hub

Re: Getting Cisco 4321 gatewate/CUBE to register to webex hub