topic Re: Microphone - disable external mic and revert to internal - Room Kit Plus in Webex Devices https://community.cisco.com/t5/webex-devices/microphone-disable-external-mic-and-revert-to-internal-room-kit/m-p/4420057#M304 <P>Hello,<BR />There are configuration settings for the Audio hurdles you are describing. Process to find settings is as follows:</P><P>&nbsp;</P><OL><LI>Login to <STRONG>Codec</STRONG> via the <STRONG>GUI</STRONG> (browse to the IP Address of the Endpoint).</LI><LI>Navigate to <STRONG>Settings</STRONG> &gt; <STRONG>Configuration</STRONG> &gt; <STRONG>Audio</STRONG></LI><LI>Under <STRONG>Input</STRONG> you will see <STRONG>ARC 1 Mode</STRONG></LI><LI>Also lower on the page you will find under <STRONG>Output</STRONG> &gt; <STRONG>InternalSpeaker Mode</STRONG></LI></OL><P>Hope this helps,<BR />Sergio Quezada</P> Fri, 18 Jun 2021 07:10:32 GMT Sergio Quezada 2021-06-18T07:10:32Z Microphone - disable external mic and revert to internal - Room Kit Plus https://community.cisco.com/t5/webex-devices/microphone-disable-external-mic-and-revert-to-internal-room-kit/m-p/4397353#M259 <P>We are using external microphones via a Crestron control unit. It appears the mics are being fed to the Room Kit Plus via the HDMI ARC return channel.</P><P>&nbsp;</P><P>How do I disable the HDMI ARC channel and enable the built in microphone array?&nbsp;&nbsp;</P> Tue, 04 May 2021 02:24:00 GMT https://community.cisco.com/t5/webex-devices/microphone-disable-external-mic-and-revert-to-internal-room-kit/m-p/4397353#M259 wozzlegummich 2021-05-04T02:24:00Z Re: Microphone - disable external mic and revert to internal - Room Kit Plus https://community.cisco.com/t5/webex-devices/microphone-disable-external-mic-and-revert-to-internal-room-kit/m-p/4420057#M304 <P>Hello,<BR />There are configuration settings for the Audio hurdles you are describing. Process to find settings is as follows:</P><P>&nbsp;</P><OL><LI>Login to <STRONG>Codec</STRONG> via the <STRONG>GUI</STRONG> (browse to the IP Address of the Endpoint).</LI><LI>Navigate to <STRONG>Settings</STRONG> &gt; <STRONG>Configuration</STRONG> &gt; <STRONG>Audio</STRONG></LI><LI>Under <STRONG>Input</STRONG> you will see <STRONG>ARC 1 Mode</STRONG></LI><LI>Also lower on the page you will find under <STRONG>Output</STRONG> &gt; <STRONG>InternalSpeaker Mode</STRONG></LI></OL><P>Hope this helps,<BR />Sergio Quezada</P> Fri, 18 Jun 2021 07:10:32 GMT https://community.cisco.com/t5/webex-devices/microphone-disable-external-mic-and-revert-to-internal-room-kit/m-p/4420057#M304 Sergio Quezada 2021-06-18T07:10:32Z