topic Team status on Webex teams in Webex Devices

Team status on Webex teams

Deidre.Marx — Tue, 28 Sep 2021 08:39:55 GMT

Good day - I can no longer se when my colleagues is on line or off line or on a call. I have restarted Webex teams but still no indication.

Re: Team status on Webex teams

Sankar Voleti — Tue, 28 Sep 2021 10:28:38 GMT

Hi,

Possible that they turned-off their availability status by unchecking Settings > General > Show availability and status? Do you see your self-status correctly? Just click on Help > Health Checker to see the connectivity to Webex cloud.

-Sankar

Re: Team status on Webex teams

yhung — Tue, 28 Sep 2021 13:46:24 GMT

Also you might want to check the Health Checker from the Help menu. If everything looks good here. In the bottom of this same window, there’s also a database status, and allow you to reset the database, you might want to try that as well.