topic Join Google Meet calls from a Cisco Webex device in Webex Devices

Join Google Meet calls from a Cisco Webex device

takashi.anraku — Fri, 24 Jun 2022 13:15:00 GMT

I am trying to make the Webex device (Webex Room Kit Pro Precision 60) to allow Webex systems to connect a Google Meet without asking but even I followed the procedure, when I joined a meeting, still requires for a host accept the device to connect.

I contacted Webex and Google but nobody hasn't helped me out.

Google told me they didn't recommend to use third party device to join a Google Meet and they didn't support.

I need someone's help.

Re: Join Google Meet calls from a Cisco Webex device

Roger Kallberg — Sat, 25 Jun 2022 09:30:19 GMT

I’ve never used Google meet, but isn’t it the normal operation to put unauthenticated, guests or whatever this is called on the Google end, into a lobby for the host to let them into the meeting? This is anyway how this operates in other meeting platforms that I’ve used.

Re: Join Google Meet calls from a Cisco Webex device

progers — Tue, 12 Jul 2022 19:49:31 GMT

You're missing the Interoperability token. It needs to be set in Google under your account domain for the room kit to join meetings without needs the host's approval.

Re: Join Google Meet calls from a Cisco Webex device

takashi.anraku — Wed, 13 Jul 2022 13:11:05 GMT

Even though I added a token and status shows as interoperability taken active but still needs to wait to be admitted as a guest.

A token from test domain works but a token from production domain doesn't work.

Re: Join Google Meet calls from a Cisco Webex device

Vaijanath Sonvane — Mon, 18 Jul 2022 17:48:08 GMT

Hi,

Have you followed below procedure:

Sign in to your Google Admin console. Sign in using an administrator account, not your test or personal account.
From the Admin console Home page, go to Apps > Google Workspace > Google Mee
Click Interoperability tokens > Add a token
Select Cisco from the dropdown menu.
Enter a token name for your own reference and click Create a token.
Copy the token to your clipboard and click Close.
Important: Be sure to copy the token. It will not be shown again
Go to Cisco Webex Control Hub and add your unique token.

Re: Join Google Meet calls from a Cisco Webex device

takashi.anraku — Mon, 18 Jul 2022 18:10:24 GMT

Thank you for the instruction. I have done that already but still not working. A token from test domain worked but from production didn't work.

Re: Join Google Meet calls from a Cisco Webex device

Eric Ingram — Fri, 22 Jul 2022 10:47:32 GMT

Unfortunately you are asking cisco forum a question only google can answer. The own the meeting platform and how users authenticate to meetings. A few years back the room kit registered to CUCM did the same thing when joining a webex. If the endpoint was first to the meeting Webex would announce "if your the host please enter the host pin". Then as devices moved to webex edge and eventually the cloud Webex allowed devices it trusted (i.e. cloud registered room kits, or webex edge registered) to join without being held in a lobby instance.

The ask you have would be a feature controlled by google meeting platform. Sorry this does not solve your issue.